ELEMENT

PERFORMANCE CRITERIA

1 Provide information to users and monitor usage

1.1 Work is planned to ensure information is provided to users in a timely manner.

1.2 Use of information is audited and changes to procedures and output are recommended to maximise benefits from use of system.

1.3 Information on availability of data is disseminated to appropriate personnel in all functional areas of council.

2 Coordinate use of geographic information systems (GIS) within council

2.1 User input into system is monitored to ensure data is not duplicated.

2.2 Data directories are developed and maintained so that current information is readily available to all relevant council departments in line with council policy.

3 Provide technical support, advice and assistance

3.1 Advice on data content and suitability for particular use is provided on request.

3.2 Individuals/teams from different functional areas are assisted to achieve results within time frame.

3.3 Opportunities are identified to improve systems and processes and suggestions are provided to relevant personnel.

3.4 GIS expertise is used to provide technical support to other systems.

4 Assist with provision of training

4.1 Assistance is provided in determining the technical training Planning Units needs of personnel.

4.2 Input is given in developing courses and teaching materials for education and training.

4.3 Work procedures and work instructions are prepared as required within areas of technical competence.

5 Participate in policy and standards development within and outside council

5.1 Contribution is made to the development of policy relating to use of GIS within council.

5.2 Awareness of current standards, industry developments and quality improvement processes is maintained by accessing appropriate information sources and networks.

5.3 Contribution is made to further development of appropriate standards across council and the industry.

5.4 Information sources are shared with other individuals and organisations to negotiate solutions to problems and assist in solving common problems.

5.5 Joint projects are organised or participated in as appropriate to improve validity of data.

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

analysing options

researching and accessing information

attention to detail

negotiating with customers

Required Knowledge

current standards and industry developments

database structures

scripting and commands

line instructions and programming

operating systems: UNIX, DOS, Windows, NT

SQL or other generic query language

relationship of spatial features of database

specific GIS software such as Genamap, MapInfo or ArcInfo

potential inaccuracies and problems

internal and external policies and practices relating to custodianship of data, pricing and access

legislation relating to trade practices, copyright, intellectual property, local government acts, roads act and freedom of information legislation

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit are also required to be demonstrated.

Critical aspects of evidence to be considered

The demonstrated ability to:

monitor and review use of GIS

train end users and GIS personnel

represent GIS both within and outside council

provide technical support and advice

Context of assessment

Assessment of performance requirements in this unit should be undertaken within the context of the local government framework. Competency is demonstrated by performance of all stated criteria, including the Range of Variables applicable to the workplace environment.

Relationship to other units(prerequisite or co-requisite units)

To enable holistic assessment this unit may be assessed with other units that form part of the job role in particular:

LGAPLEM404A Prepare and present geographic information systems data

LGAPLEM512A Provide geographic information systems information

LGAPLEM610A Manage data within council's geographic information systems

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor

Evidence required for demonstration of consistent performance

Evidence should be gathered over a period of time in a range of actual or simulated management environments.

Resource implications

Access to a workplace or simulated case study environment that encompasses the following resources:

GIS software

operating hardware

database structures

a group of users or GIS personnel

copies of relevant legislation

professional and technical literature

manuals

drawings

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Technical support may include:

GIS support in the import and analysis of raster imagery

user support

Training may include:

in-house

organised within council networks

technical training outside the organisation

Input into training may include:

preparing draft instructions, manuals, drawings and teaching aids

assisting with fieldwork

Work procedures may be for:

end users

GIS personnel

Information sources and networks may include:

GIS vendors, products and user groups

GIS sites

professional or technical literature