ELEMENT

PERFORMANCE CRITERIA

1 Identify works requirements

1.1 A preventative maintenance strategy is developed and prioritised to meet council's safety standards and asset management program.

1.2 Regular cycle inspections are carried out and assessed in accordance with council requirements.

1.3 User complaints are followed up and assessed in accordance with council procedures.

1.4 Complaints are assessed to identify the need for emergency action to ensure user or public safety.

1.5 Specialist advice is sought on complex or additional technical matters as required.

2 Maintain traffic flow

2.1 Traffic volume is monitored and traffic control systems are maintained as planned.

3 Inspect and report on works condition

3.1 Works are inspected and maintenance requirements are identified and assessed.

3.2 Problems and faults are recorded in accordance with council requirements.

3.3 Reports are prepared that outline rectification details.

4 Prioritise and schedule maintenance and repairs

4.1 Requirements for works maintenance are prioritised to ensure public safety and preservation of assets.

4.2 A decision on appropriate maintenance action is determined.

5 Maintain records

5.1 Asset registers are prepared in accordance with council and legislative requirements.

5.2 Details are recorded clearly, accurately and legibly.

5.3 Records are secured, made accessible and kept up to date.

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

assessing risks and safety

technical knowledge specific to works project

prioritising work in a range of conditions

problem solving with others in a multicultural environment

communicating with other employees and the public

Required Knowledge

council structure and services

maintenance history of assets

council asset network

community needs and expectations

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit must be demonstrated.

Critical aspects of evidence to be considered

Project is safely undertaken and meets relevant standards of public safety and asset preservation.

Reports must show evidence of inspections and assessment or evaluation.

Context of assessment

May be assessed:

on the job

simulated workplace environment

written assignment

short-answer test

oral questioning

observation

or any combination of the above

Relationship to other units(prerequisite or co-requisite units)

To enable holistic assessment this unit may be assessed with other units that form part of the job role.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over time across a range of variables.

Resource implications

In accordance with a range of variable requirements.

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Assessment may include:

park patrols

road patrols

surveys

pest and weed eradication or control programs

aerial surveillance

photography

Asset may include:

council asset register

asset network

Council procedures may include:

customer complaints system

faults and repair procedures