LGAWORK309A
Coordinate the work activities of a team

This unit covers the coordination of the work activities of small work groups or teams.

Application

This unit supports the attainment of skills and knowledge required for competent workplace performance in councils of all sizes. Knowledge of the legislation and regulations within which councils must operate is essential. The unique nature of councils, as a tier of government directed by elected members and reflecting the needs of local communities, must be appropriately reflected.


Prerequisites

Prerequisite Unit/s


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Organise and oversee work of a team

1.1. Work plan is developed to meet schedule and instructions.

1.2. Expertise of individual group members is identified and drawn on in the allocation of tasks.

1.3. Tasks are clearly allocated and communicated to team members taking into account each member's knowledge of the work and level of language and literacy.

1.4. Roles and responsibilities are negotiated within the team .

1.5. Potential or actual problems within the team are identified and resolved or referred to appropriate personnel.

1.6. Work group's performance is discussed constructively with group members.

1.7. Work group progress is reported according to workplace requirements.

1.8. Council's equal employment opportunity policy and other policies and procedures relevant to the coordination of work are followed.

2. Maintain records

2.1. Information is recorded in accordance with council and legislative requirements.

2.2. Details are recorded clearly, accurately and legibly.

2.3. Records are secured, made accessible and kept up to date.

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Required Skills

This describes the essential skills and knowledge and their level, required for this unit

Required Skills

problem solving

record keeping

analytical

interpersonal.

Required Knowledge

prioritising activities

contingency management

scheduling.

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Evidence Required

Overview of assessment requirements

A person who demonstrates competency in this unit will be able to perform the outcomes described in the Elements to the required performance level detailed in the Performance Criteria. The knowledge and skill requirements described in the Range Statement must also be demonstrated. For example, knowledge of the legislative framework and safe work practices that underpin the performance of the unit must be demonstrated.

Critical aspects of evidence to be considered

Relevant council policies and procedures are followed.

Ability to work with individual team members and the team as a whole must be evident.

Work activities must fit council requirements and services provided.

Work activities of the team or group are coordinated to achieve an efficient outcome.

Developed work plans are adhered to.

Context of assessment

May be assessed:

on the job

simulated workplace environment

written assignment

short-answer test

oral questioning

observation

or any combination of the above.

Relationship to other units(prerequisite or co-requisite units)

To enable holistic assessment this unit may be assessed with other units that form part of the job role.

Method of assessment

The following assessment methods are suggested:

observation of the learner performing a range of workplace tasks over sufficient time to demonstrate handling of a range of contingencies

written and/or oral questioning to assess knowledge and understanding

completion of workplace documentation

third-party reports from experienced practitioners

completion of self-paced learning materials including personal reflection and feedback from trainer, coach or supervisor.

Evidence required for demonstration of consistent performance

Evidence will need to be gathered over time across a range of variables.

Resource implications

In accordance with a range of variable requirements.


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Team may include:

work team

work group

indoor

outdoor.

Work plan may include:

short-term

daily work plan

small project plan.

Employees may include:

full-time

part-time

casual

employment program.

Problems may include:

group

interpersonal conflicts.

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Sectors

Unit Sector

Operational Works

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Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.