LMFFT4008B
Interpret and use workplace information

This unit covers the competency to locate, use, interpret and manipulate workplace information and statistics in support of development or production activities within the furnishing industry.

Prerequisites

Nil


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Identify situations where statistics are used in the workplace

1.1. Types of statistical representations of data used in the workplace are identified

1.2. Users of statistical data in the workplace are identified

1.3. Statistical data representations are matched for applications to:

1.3.1. monitoring workflow

1.3.2. inventory and stock levels

1.3.3. customer surveys

1.3.4. supplier and market analysis

2. Collect data

2.1. Purpose of data collection is identified

2.2. Sources of information are identified

2.3. Data collection methods are used

2.4. Mathematical processes are used to arrange data

2.5. Data collected is checked for accuracy

2.6. Potential for inaccurate results arising from variables is estimated and described

3. Use calculations to present data for analysis

3.1. Data collected is represented on graphs, tables, averages and percentages as required

3.2. Spreadsheets, flow charts and/or graphs are used to present data

4. Interpret trends and patterns from numerical data

4.1. Non-conforming results outside of the predicted outcome are noted and reasons identified

4.2. Trends or patterns in data are noted

4.3. Possible reasons for trends or patterns are generated

4.4. Potential solutions are identified

Required Skills

Required skills

research, collect, organise and interpret information related to production, distribution, resource and safety issues

communicate ideas and information by means and methods which are comprehensible to supervisors, other workers and customers

access and interpret business information in a timely manner so that it may be used to avoid any backtracking, workflow interruptions or wastage

work with others to foster the team by recognising dependencies and using cooperative approaches to optimise workflow and productivity

use mathematical ideas and techniques to correctly create and interpret statistical information

create and apply systematic problem solving techniques to anticipate changing information requirements or influences

use the workplace technology related to workplace information, including equipment, calculators and measuring devices and computing/computer-aided systems

Required knowledge

contemporary business information and statistical reporting, forecasting and presentation techniques

mathematical calculations, including:

addition

subtraction

multiplication

division

percentage

company business policies and plans, including procedures for reports

company quality systems and business equipment

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects of evidence

Locate, interpret and apply relevant information

Apply safety requirements throughout the work sequence, including the use of personal protective clothing and equipment

Use general and statistical data representations to explain work processes and/or outcomes

Identify and read graphs, charts, tables and statistical results

Interpret general and statistical data accurately

Use appropriate workplace language and communication technologies

Maintain workplace records

Resource implications

Range of business information and statistical data, graphical, tabular and spreadsheet presentation capabilities.

Method of assessment

Assessment methods must confirm consistency of performance over time and in a range of workplace relevant contexts.

Assessment should be by direct observation of tasks and/or samples of work and questioning on underpinning knowledge.

Assessment should be conducted over time and will generally be in conjunction with assessment of other units of competency.

Context of assessment

Assessment may occur on the job or in a simulated workplace facility with relevant equipment, simulated work instructions and deadlines.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Unit scope

This unit covers the work involved in interpreting and using statistics to manage performance in the areas of production, services and organisation

The application of statistics can be computer assisted, either integrated into the enterprise processes, or stand-alone. Hand held calculators, graphs, charts and mathematical tables may also be used.

Unit context

OHS requirements include legislation, building codes, material safety management systems, hazardous substances and dangerous goods codes and safe operating procedures

Work is carried out in accordance with legislative obligations, environmental legislation, relevant health regulations, authorised handling procedures and organisation insurance requirements

Work requires individuals to demonstrate analytical ability, discretion, judgement and problem solving skills

Workplace environment

The use of statistics within an enterprise is undertaken in accordance with established enterprise procedures and practices

Work is generally performed with little external assistance and with minimal supervision or direction. The development of modifications may require the assistance and cooperation of others

Customers may be internal or external

Tools and equipment

Tools and equipment are to include appropriate computing systems for the storage, manipulation, management and presentation of statistical information

Information and procedures

Work procedures/instructions

Organisation work specifications and requirements

Benchmarking information and standards

Legislation/regulations/national and industry codes and practices relevant to the product

Quality and Australian standards and procedures


Sectors

Unit sector

Furnishing Technology


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.