This unit applies to the trialling and fitting of custom-made shoes. Discretion and judgement may be required for both self and others in planning and selecting processes, procedures or outcomes.

Work may be conducted in small to large scale enterprises and may involve individual and team activities.

The application of this unit is according to OHS practices of the enterprise and workplace practices, which may include:

requirements prescribed by legislation, awards, agreements and conditions of employment

standard operating procedures

work instructions

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

This unit requires the application of skills associated with communication and team work to work with the client to determine fit outcomes and requirements. Planning and organising and problem solving skills are required to resolve fitting problems.

Prerequisites

ELEMENT

PERFORMANCE CRITERIA

1 Clarify specifications

1.1 Client measurements and construction specifications are reviewed to confirm all required information has been provided

2 Conduct trial last and diagnostic fitting

2.1 A trial last fitting is conducted to check last for fit and function

2.2 Modifications are made to last in consultation with client to achieve design and construction specifications

2.3 A mock-up or diagnostic fitting is made in line with specifications

2.4 Diagnostic fitting is evaluated and proposed construction and materials are reviewed

3 Conduct trial fittings

3.1 Custom-made footwear is fitted and client is consulted for further adjustments

3.2 Trial fitting of custom-made footwear is conducted to reflect real-life usage, ease of fitting and compliance with design and production specifications

3.3 Required adjustments are identified in discussion with client

4 Conduct client follow up

4.1 Measurements are taken of foot and footwear and compared to previous findings

4.2 New measurements are taken, if required to confirm or establish required modifications to footwear

4.3 Consultation with client is maintained throughout fitting processes and follow-up acted upon accordingly

5 Document outcomes of follow up

5.1 Information relating to client measurements, trial fittings and modifications is recorded

5.2 Specifications are prepared for the development of new footwear or modification of existing footwear

This describes the essential skills and knowledge and their level, required for this unit.

Demonstrates knowledge of:

anatomy of foot and ankle

footwear measuring procedures

footwear design and construction

safety and environmental aspects of relevant workplace activities

workplace procedures

relevant OHS legislation and codes of practice

OHS practices, including hazard identification and control measures

quality practices

practices for recording and reporting

Demonstrates skills to:

measure feet and shoes

communicate effectively with clients, individuals, work groups and supervisors

select, interpret and apply procedures and processes

prepare and present reports and information in appropriate formats

read, interpret and follow information on work specifications, , standard operating procedures and work instructions and other reference material

maintain accurate records

communicate within the workplace

sequence operations

meet specifications

clarify and check task-related information

carry out work according to OHS practices

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Critical aspects of evidence to be considered

Demonstrates skills and knowledge to:

communicate and work with the client

examine and measure foot and shoe

adjust shoe last

fit and adjust footwear

check work against specifications

apply workplace health and safety policies in work operations

maintain accurate records

Consistency in performance

Consistently applies skills and knowledge when:

organising work

completing tasks

identifying improvements

using workplace practices

using OHS practices

recording and reporting accidents and incidents

assessing operational readiness of equipment used and work processes

recognising and adapting to cultural differences in the workplace, including modes of behaviour and interactions

completing work systematically with attention to detail without damage to goods and equipment

Resource implications

Access is required to real or appropriately simulated situations, including work areas, materials and equipment, and to information on workplace practices and OHS practices.

Context for assessment

Assessment may occur on the job or in an appropriately simulated environment.

Interdependent Assessment

This unit may be assessed independently or in combination with other relevant units.

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Legislative/regulatory requirements

All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.

Measurements may include:

the use of basic measuring devices such as:

rulers and tape measures

two-dimensional tracings

three-dimensional techniques

OHS practices

OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include:

manual handling techniques

standard operating procedures

personal protective equipment

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping

reporting accidents and incidents

other OHS practices relevant to the job and enterprise

Sector

Footwear Production

This unit contains employability skills.