This unit requires application of competencies relating to the use of the Internet, word processing, spreadsheets, databases and project planning software to perform tasks relating to ILS activities associated with aviation maintenance, including aircraft technical records.

1. Use word processing software

1.1. Correspondence is drafted using word processing software

1.2. Reports, including tables, are drafted using word processing software

1.3. Instructions are drafted and amended using word processing software

2. Use spreadsheets

2.1. Spreadsheets used within the enterprise are used to obtain data

2.2. Enterprise spreadsheets are updated through data input

2.3. A simple spreadsheet is developed for a typical ILS-related application

3. Use databases

3.1. Databases used for maintenance-related ILS activities within the enterprise are used to obtain data

3.2. Databases are populated with data, as required

4. Use project-planning software

4.1. Project-planning software is used to plan a typical maintenance-related ILS task

4.2. Project-planning software is used to monitor the progress of a task

4.3. Use and input data to enterprise maintenance task management software, where applicable

5. Use the internet

5.1. Regulatory information is obtained from applicable internet websites

5.2. Technical data is obtained from Internet websites

6. Maintain and store backup copies of data

6.1. Required media for backup copies of data is determined

6.2. Backup copies of data are made and are updated as required by regulatory requirements, organisational policy and procedures

6.3. Backup copies of data are stored in accordance with regulatory requirements, organisational policy and procedures

Required skills

Look for evidence that confirms skills in:

use of word processing software

development and use of spreadsheets

populating and obtaining data from databases

use of project planning software

use of the internet to obtain regulatory and technical data

Required knowledge

Look for evidence that confirms knowledge of:

types of word processing software commonly used in the maintenance-related ILS environment

development and use of spreadsheets

database usage in the maintenance-related ILS environment

use of project planning software and the types of task management software used by maintenance organisations

internet websites relating to regulatory requirements, standards and specifications

use of internet search engines to obtain technical and commercial data

procedures for backing up and storing data

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

A person who demonstrates competency in this unit must be able to use computer software and the internet effectively in support of maintenance-related ILS activities.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently perform all elements of the unit as specified by the criteria, including required knowledge, and be capable of applying the competency in new and different situations and contexts.

Assessors should gather a range of evidence that is valid, sufficient, current and authentic. Evidence can be gathered through a variety of ways, including direct observation, supervisor's reports, project work, samples and questioning. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Context of and specific resources for assessment

This unit may be assessed on the job, off the job or a combination of both on and off the job. Where assessment occurs off the job, that is, the candidate is not in productive work, then an appropriate simulation must be used where the range of conditions reflects realistic workplace situations. The candidate must have access to all equipment, materials and documentation required and must be permitted to refer to any relevant workplace procedures, product and manufacturing specifications, codes, standards, manuals and reference materials. The assessment environment should not disadvantage the candidate.

Method of assessment

Guidance information for assessment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Application of this unit may relate to:

scheduled or unscheduled maintenance

individual or team-related activities

Spreadsheets

A typical ILS-related application for a spreadsheet may include:

costing a maintenance task or proposed modification

assessing the economic value of a proposed repair

costing a training program for maintenance personnel

management of items of aeronautical product both on and off aircraft

management of life critical parts

maintenance programs

Databases

Databases used for maintenance-related ILS activities may include:

life cycle costing data

baselines for reliability, availability and maintainability

life support analysis record data

personnel task authorisations and training records

management of items of aeronautical product both on and off aircraft

management of life critical parts

maintenance programs

Project planning software

A typical maintenance-related ILS task for project planning software may include:

planning an aircraft maintenance task

planning a modification program

planning a maintenance personnel training program

Technical data

Technical data may include:

standards

specifications

vendor data on materials, piece parts and components

engineering data

Required media for backup copies of data

Required media for backup copies of data may be specified in:

regulations

organisational policies and procedures

contract requirements

Regulatory requirements, organisational policy and procedures

Regulatory requirements, organisational policy and procedures may include:

CASRs, Manuals of Standards and associated Acceptable Means of Compliance and Guidance Material

maintenance organisation expositions

continuing airworthiness management organisation expositions

aircraft maintenance programs

quality manuals

procedures manuals

work instructions

AAP 7001.053 Technical Airworthiness Maintenance Manual

defence regulations and instructions

standing instructions

maintenance management plan

applicable overseas airworthiness regulations, such as Federal Aviation Regulations and European Aviation Safety Regulations

This unit contains employability skills.