MSFID6004
Design interiors for hospitality environments


Application

This unit of competency covers applying researched information to formulate creative and complex interior design solutions to hospitality environments, such as commercial kitchens, bars, restaurants, hotels and function centres, satisfying the physiological, psychological, social, cultural and environmental requirements of the brief.

Licensing, legislative or certification requirements may apply to this unit and relevant state/territory and local government agencies should be consulted to determine any necessary certification or licensing for undertaking interior decoration and design work. Access to construction sites requires certification of general induction training specified by the National Code of Practice for Induction for Construction Work (ASCC 2007).


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Analyse the project brief

1.1

Applicable work health and safety (WHS), legislative and organisational requirements relevant to designing for hospitality environments are verified and complied with

1.2

Project brief is reviewed, confirmed and clarified with client

1.3

Key requirements for the project are assessed and confirmed and constraints determined

1.4

Resources are selected appropriate to work requirements and checked for operational effectiveness

1.5

Communication with others in the design project is established and maintained

1.6

Relevant research is conducted to gain all information which may be used to inform the design process

1.7

All required information is accessed and interpreted to inform the design process

2

Conduct project research

2.1

Site analysis is conducted to assess the requirements of the spaces requiring work

2.2

Intended function of the space is ascertained from the client

2.3

Contextual information relating to the brief is researched and evaluated

2.4

Functional and planning issues are determined specific to the site and client requirements

2.5

Issues relating to the hospitality environment are identified and their implications for the design project determined

2.6

Research material is organised and presented in the form of a design proposal

2.7

Project is planned to make effective use of time and available resources

3

Develop design concepts

3.1

Multiple ideas and concepts are generated in a creative and diverse manner that is sympathetic to the design brief

3.2

Concepts are presented through sketches, mood boards, concept boards and concept models

3.3

Viability of concepts are assessed in conjunction with others

3.4

Environmental aspects of the project are assessed and design concepts reviewed to ensure maximum energy efficiency is achieved in solution

3.5

Access issues relating the project are identified and addressed in design solution

4

Design the space

4.1

Ideas are translated into 3-D space satisfying functional criteria

4.2

Evidence of 3-D notions are explored through modelling

4.3

Idea with the greatest potential for success is presented to promote the design's acceptance using both 2-D and 3-D representations

4.4

Client feedback is sought, amendments are agreed to and recorded, and ideas are revised and refined

4.5

A materials palette is selected to enhance spatial ideas

4.6

Design is modified in response to critical feedback without losing integrity of the design intention

4.7

Ideas are translated into 3-D space satisfying functional criteria

5

Revise and refine solution

5.1

Ergonomic and anthropometric principles are assessed in respect to the space and the intended products

5.2

Spatial planning is further revised and resolved in response to client feedback

5.3

Materials, colours, finishes, fixtures and fittings are selected appropriate to the concept and brief parameters

5.4

Feedback is received through consultation with the client and incorporated into design solution

6

Prepare a fully rendered client presentation

6.1

Resource requirements are identified for presentation

6.2

Final design solution is communicated effectively and creatively using a range of techniques and media

6.3

Documentation drawings and material selections are prepared that are consistent with, and that best communicate, the design intent

6.4

Work is completed to plan and within brief constraints

6.5

Client feedback and response is analysed to determine success in achieving client satisfaction

6.6

Own performance in the design process is examined to identify strengths and weaknesses

6.7

Areas for improvement are identified

Evidence of Performance

Follow work instructions, operating procedures and inspection processes to:

minimise the risk of injury to self or others

prevent damage to goods, equipment and products

maintain required production output and product quality

Design for a multi-purpose hospitality site to provide the client with creative solutions that satisfy the design brief effectively applying design elements and principles

Use mathematical ideas and techniques to correctly complete measurements, make calculations, estimate material requirements and cost work

Communicate ideas and information to enable confirmation of work requirements and specifications, presentation of design/colour concepts, the reporting of work outcomes and problems

Establish a personal work methodology

Visualise 2-D notions into 3-D space and form

Manipulate a range of relevant computer software programs

Display critical evaluation skills, creativity, innovation, research skills and independent thinking

Experiment in both the planning of projects and methods of execution

Present design ideas

Initiate new ideas and work techniques

Avoid backtracking, work flow interruptions or wastage

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow and productivity


Evidence of Knowledge

State or territory WHS legislation, regulations, standards and codes of practice relevant to the full range of processes for designing for hospitality spaces

Organisational and site standards, requirements, policies and procedures for designing for hospitality spaces

Australian Standards and the Building Code of Australia (BCA)

Environmental protection requirements

Established communication channels and protocols

Relevant problem identification and resolution

Elements and principles of design including liveability and accessibility

Creativity and artistic relevance

Ergonomics, anthropometrics, proxemics and aesthetic values

Types of equipment and procedures for their safe use, operation and maintenance

Characteristics of materials, products and defects

Relevant computer programs

Design themes and design development

Colours, furnishings and decorations

Sketching and drawing techniques to architectural drawing standards

Procedures for the recording, reporting and maintenance of workplace records and information

Appropriate mathematical procedures for estimation and measurement

Regulations, conditions and variables relating to the specific commercial context


Assessment Conditions

Assessors must:

hold training and assessment competencies as determined by the National Skills Standards Council (NSSC) or its successors

have vocational competency in the furnishing industry at least to the level being assessed with broad industry knowledge and experience, usually combined with a relevant industry qualification

be familiar with the current skills and knowledge used and have relevant, current experience in the furnishing industry.

Assessment methods must confirm consistency of performance over time rather than a single assessment event and in a range of workplace relevant contexts.

Assessment must be by observation of relevant tasks with questioning on underpinning knowledge and, where applicable, multimedia evidence, supervisor’s reports, projects and work samples.

Assessment is to be conducted on single units of competency or in conjunction with other related units of competency. Foundation skills are integral to competent performance in the unit and should not be assessed separately.

Assessment must occur on the job or in a workplace simulated facility with relevant process, equipment, materials, work instructions and deadlines.

Access is required to materials, equipment and specifications relevant to designing for hospitality environments.


Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency. Detail on appropriate performance levels for each furnishing unit of competency in reading, writing, oral communication and numeracy utilising the Australian Core Skills Framework (ACSF) are provided in the Furnishing Training Package Implementation Guide.


Range Statement

Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Range is restricted to essential operating conditions and any other variables essential to the work environment.

Unit context includes:

WHS requirements including legislation, building codes, material safety management systems, hazardous and dangerous goods codes and local safe operating procedures or equivalent

work is carried out in accordance with legislative obligations, environmental legislation, relevant health regulations, manual handling procedures, Liveable and Accessible Housing Design guidelines and organisation insurance requirements

Hospitality environments include:

multiple use, multi-themed commercial spaces, such as:

hotels

bars

restaurants

kitchens

entertainment

function centres

Project brief includes:

client needs and objectives

client aims and objectives, and criteria for evaluation

milestones

organisational or personal profiles and aims

image requirements and function

target market

budget

timeline

consultation requirements

colour requirements

Clients include:

suppliers

manufacturers

private clients

colleagues

retailers

the public

Resources include:

computers

computer software

design software

computer-aided design (CAD) software

colour boards

storyboards

swatches

product based colour systems, such as Munsell or similar

colour matching system, such as Pantone Matching System (PMS)

journals (directions magazines)

artistic equipment and products

model making equipment

Relevant research includes:

similar products and typologies

materials

social and cultural influences

site analysis

site conditions

functional requirements

commercial or institutional application

Information includes:

usage requirements

building and service plans

ergonomics

anthropometrics

proxemics

costs

product performance and characteristics

existing conditions

Site analysis includes:

a visit to the site to achieve a feel for the intention of the project brief and how services may be affected by it, identifying constraints of site, and recording information and taking photos

Issues relating to the hospitality environment include:

building standards

safety standards

guidelines relating to the specific use such as health standards

guidelines for traffic flow

public use patterns

occupancy rates

size

access

flexibility of structural changes

decision making processes

electricity supply

services available

building conditions

other occupancy

lease conditions

spatial planning issues

Environmental implications include:

how the use of raw materials effects the ecology and environment and how its continued use will effect the area it has been sourced from

energy consumption in achieving the material

greenhouse gases created

waste levels

resource utilisation and transport effects

what impact will be felt by reducing or stopping material from the source

Materials include:

solid timber (native and imported)

manufactured timber products

plastic

metal

alloys

stone

glass

textiles

fibreglass

foam

cardboard

paper products

any other manipulable substance

Colours include:

colour principles

psychology

fundamentals

coordination

perception

language

tonal

translucent

contrast

harmony

effects on space

formulas

colour wheels

Finishes include:

paints

waxes

lacquers

stains

pigments

oils

plastic coatings

veneers

ceramics

stone

glass

textiles

other textures

Fixtures, fittings and accessories include:

furniture

soft furnishings

floor treatments

curtain treatments

built in cabinetry or fittings

light fittings

lamps

picture framing

trinkets

ceramics

trays

vases

carvings

baskets

pots

plants

candles

clocks

silverware

mirrors

frames

screens

floral displays

haberdashery

glassware

fireplace items

gifts

hand crafts

water features

photographs

pottery

personal items

statues

book ends

bowls

bottles

Drawings include:

hand drawn images or ideation drawings completed freehand

drafted technical drawings or drawings produced on computer using CAD software packages

Personal protective equipment includes:

that prescribed under legislation, regulations and enterprise policies and practices

Information and procedures include:

work instructions, including plans, drawings and designs

workplace procedures relating to reporting and communication

manufacturer specifications and operational procedures


Sectors

Interior Decoration and Design