This unit applies to a person who needs to monitor the operation of a JIT system and facilitate its working in a team or work area. This will involve liaison with stakeholders as well as examining the data generated. They will need to be alert to potential problems and areas for improvement.
This unit requires the application of skills associated with gathering, analysing and communicating information to facilitate implementation of the JIT system. It requires planning and organising skills and has a strong emphasis on communication and teamwork skills to ensure the JIT system is being effectively implemented. This unit also requires the ability to problem solve and take the initiative to consider performance issues and learn from experience to improve future performance.
Not applicable.
1 | Monitor the operation of the JIT system | 1.1 | Track value of key measures |
1.2 | Recognise indicators of poor performance | ||
1.3 | Take appropriate quick fix action |
2 | Liaise with relevant stakeholders | 2.1 | Regularly communicate with team or work group members regarding the operation of the JIT system |
2.2 | Review JIT key performance indicators (KPIs) with team or work group members | ||
2.3 | Communicate with relevant personnel up and down the value stream regarding the operation of the JIT system | ||
2.4 | Identify issues with stakeholders and take appropriate quick fix action |
3 | Improve the JIT system | 3.1 | Identify areas requiring improvement in the JIT system |
3.2 | Identify root cause of JIT-related problems | ||
3.3 | Review value of key measures | ||
3.4 | Recognise skill gaps in team members and other stakeholders | ||
3.5 | Determine any other issues in team or work group, other stakeholders and JIT system leading to poor performance indicators | ||
3.6 | Develop appropriate improvement solutions | ||
3.7 | Liaise with relevant people regarding improvement solutions | ||
3.8 | Implement and/or assist with the implementation of the solutions |
Required skills |
Required skills include: identifying KPIs for JIT system in team or area of responsibility analysing the JIT/kanban implementation in the team or area and the relevant sections of the internal and external value stream, including identifying people-related needs and issues identifying and implementing quick fix to JIT problems using formal problem solving procedures (e.g. root cause analysis (RCA)) developing formal and informal communication procedures with others in work area, team leaders, other employees and value stream members relevant to JIT implementation establishing sources of assistance in the organisation for people experiencing difficulty with competitive systems and practices changes interpreting procedures and instructions relevant to own expertise for others establishing KPIs for own work |
Required knowledge |
Required knowledge includes: JIT principles relevant to operations and processes in own area or team and in the organisation generally procedures for making/recommending improvements typical reasons for delays/storages/inventories in the team or area of responsibility and methods of reducing/eliminating them skill gap analysis and methods of filling skill gaps principles of the operations process relevant to the section/team production data generated by the process and its application to JIT |
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | Evidence should be available of the person's facilitation of the operation of the JIT system and their making of recommendations for/making improvements. |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | A person who demonstrates competency in this unit must be able to provide evidence of the ability to: identify the JIT system and practices used in their team or area of responsibility identify and monitor JIT key measures solve JIT-related problems to root cause implement and monitor JIT-related changes to operations and practices. |
Context of and specific resources for assessment | Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices. Access may be required to: workplace procedures and plans relevant to work area specifications and documentation relating to planned, currently being implemented, or implemented changes to work processes and procedures relevant to the assessee documentation and information in relation to production, waste, overheads and hazard control/management reports from supervisors/managers case studies and scenarios to assess responses to contingencies. |
Method of assessment | A holistic approach should be taken to the assessment. Competence in this unit may be assessed by using a combination of the following to generate evidence: demonstration in the workplace workplace projects suitable simulation case studies/scenarios (particularly for assessment of contingencies, improvement scenarios, and so on) targeted questioning reports from supervisors, peers and colleagues (third-party reports) portfolio of evidence. In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge. Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability. |
Guidance information for assessment | Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the candidate and the work being performed. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Competitive systems and practices | Competitive systems and practices may include, but are not limited to: lean operations agile operations preventative and predictive maintenance approaches monitoring and data gathering systems, such as Systems Control and Data Acquisition (SCADA) software, Enterprise Resource Planning (ERP) systems, Materials Resource Planning (MRP) and proprietary systems statistical process control systems, including six sigma and three sigma JIT, kanban and other pull-related operations control systems supply, value, and demand chain monitoring and analysis 5S continuous improvement (kaizen) breakthrough improvement (kaizen blitz) cause/effect diagrams overall equipment effectiveness (OEE) takt time process mapping problem solving run charts standard procedures current reality tree Competitive systems and practices should be interpreted so as to take into account: the stage of implementation of competitive systems and practices the size of the enterprise the work organisation, culture, regulatory environment and the industry sector |
JIT | JIT refers to: a production scheduling concept that calls for any item needed at a production operation (whether raw material, finished item, or anything in between) to be produced and available precisely when needed, neither a moment earlier nor a moment later |
Kanban | Kanban is a card or sheet used to authorise production or movement of an item; when fully implemented, kanban operates according to the following rules: all production and movement of parts and material take place only as required by a downstream operation (i.e. all operations and procurement are ultimately driven by the requirements of final assembly or the equivalent) the specific tool which authorises production or movement is called a kanban. The word literally means card or sign, but it can legitimately refer to a container or other authorising device. Kanban have various formats and content as appropriate for their usage (e.g. a kanban for a vendor is different than a kanban for an internal machining operation) Kanban is typically applied to batch type operation and the production is measured in units produced. In continuous processing organisations, production is measured in terms of production rate (e.g. kg/h, tonne/day) and rate is increased/decreased according to the flow authorisation which may be a kanban (e.g. ticket, order from a supplier) or may be a SCADA signal from a remote facility (e.g. customer tank) saying that resupply is required or similar |
SCADA | SCADA refers to: a number of systems which automatically collect critical process data, perform required mathematical manipulations on it and then make control decisions and/or give required information to personnel for action |
Key measures | Key measures may include: inventory levels lead time In Full, On Time and In Specification (IFOTIS) delivery productivity/production rate other measures of pull through the value stream quality |
Quick fix | Quick fix refers to: action taken to immediately and cheaply control a problem, prevent it getting worse and/or ameliorate its impact, but which does not necessarily solve it long term |
Pull system | Pull refers to: a system of making to demand rather than for stock or to a forecast |
Value stream | The value stream begins with the customer and includes all actions (both value-adding and non-value added) by both internal sections/departments and external organisations to meet a customer requirement. Depending on the operations and the customer requirement, stages where value stream actions may occur include: sales outlet/representative information gathering, data analysis and research product design raw material sourcing intermediate processing final assembler/collation/preparation support services (e.g. accounting, finance and legal) storage and delivery to customer after market support |
Unit sector | Competitive systems and practices |
This unit contains employability skills.
Not applicable.