MSS404060A - Facilitate the use of planning software systems in a work area or team

MSS404060A
Facilitate the use of planning software systems in a work area or team

This unit of competency covers the skills and knowledge required to facilitate the use of planning software in an organisation in a person’s work area or team. These systems are known by various generic names, such as Enterprise Resource Planning (ERP), Materials Resource Planning (MRPII, MRP III etc.) or by proprietary names.

Application

This unit applies to a person who will access the planning software system for their own work, but will also need to provide support and organise skill development programs for their team or work group members. The person will typically be a technical expert, team leader or be in a role where they have sufficient technical understanding of processes in their own work and that of others to be able to facilitate the use of the planning software system.

The planning software system will be used routinely in the work of the team or work group.

This unit primarily requires the application of skills associated with using communication technology and supporting team use of planning software. Problem solving, initiative and enterprise, and planning and organisational skills are required to ensure that planning software is used efficiently. This requires aspects of learning and self-management to ensure own performance and that of the team.

Prerequisites

Not applicable.

Elements and Performance Criteria

1	Identify scope of planning software	1.1	Identify categories of information held by planning software
		1.2	Identify information categories relevant to team and area processes
		1.3	Identify range of information able to be provided to planning software by team or work group
		1.4	Identify range of information able to be provided to team or work group by planning software

2	Communicate using the planning software system	2.1	Send and receive information using planning software
	Communicate using the planning software system	2.2	Send and receive messages using planning software

3	Make decisions using planning software	3.1	Interrogate the planning software system to find required current, historical or predicted information
	Make decisions using planning software	3.2	Take actions appropriate to the information in accordance with procedures

4	Monitor the use of planning software	4.1	Routinely monitor planning software information
	Monitor the use of planning software	4.2	Review performance and use of planning software with team

5	Support others to use planning software	5.1	Regularly communicate with team or other work group members, both using planning software and face to face
		5.2	Identify improvements required
		5.3	Take appropriate actions to implement improvements

Required Skills

Required skills

Required skills include:

entering and receiving information via planning software terminals

communicating with team and organisation planning software support personnel

engaging and motivating team in use of planning software

identifying team or work group area information requirements

identifying scope of information relevant to team and area available in planning software by categories

planning and organising improvements in team’s use of planning software

Required knowledge

Required knowledge includes:

hierarchy of planning software system and operation

information available from/through the planning software system

query facilities and information analysis capabilities offered by planning software

support/training/skill development mechanisms available for access by team members

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit	A person who demonstrates competency in this unit must be able to provide evidence of the ability to: identify team or work group area information requirements and relate to planning software categories lead and motivate others in using planning software ensure information sent to planning software is accurate and appropriate obtain regular and one-off information from planning software make decisions using planning software generated information.
Context of and specific resources for assessment	Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices. Access may be required to: workplace procedures and plans relevant to work area specifications and documentation relating to planned, currently being implemented, or implemented changes to work processes and procedures relevant to the assessee documentation and information in relation to production, waste, overheads and hazard control/management reports from supervisors/managers case studies and scenarios to assess responses to contingencies.
Method of assessment	A holistic approach should be taken to the assessment. Competence in this unit may be assessed by using a combination of the following to generate evidence: demonstration in the workplace workplace projects suitable simulation case studies/scenarios (particularly for assessment of contingencies, improvement scenarios, and so on) targeted questioning reports from supervisors, peers and colleagues (third-party reports) portfolio of evidence. In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge. Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.
Guidance information for assessment	Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the candidate and the work being performed.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Competitive systems and practices	Competitive systems and practices may include, but are not limited to: lean operations agile operations preventative and predictive maintenance approaches monitoring and data gathering systems, such as Systems Control and Data Acquisition (SCADA) software, ERP systems, MRP and proprietary systems statistical process control systems, including six sigma and three sigma Just in Time (JIT), kanban and other pull-related operations control systems supply, value, and demand chain monitoring and analysis 5S continuous improvement (kaizen) breakthrough improvement (kaizen blitz) cause/effect diagrams overall equipment effectiveness (OEE) takt time process mapping problem solving run charts standard procedures current reality tree Competitive systems and practices should be interpreted so as to take into account: the stage of implementation of competitive systems and practices the size of the enterprise the work organisation, culture, regulatory environment and the industry sector
Planning software	Planning software is a general term applied to a number of software systems which integrate a range of business information, such as: sales/order taking finance/accounting logistics maintenance human resources production It is frequently referred to by names such as ERP or MRP/MRPII. In some cases it can be integrated with engineering applications, such as SCADA systems. In such cases the unit MSS402061A Use SCADA systems inoperations may also be required
Information and messages	Information and messages able to be sent and received via the planning software will vary between programs and organisations. This unit assumes that a range of discretion is available to the team leader over the information and messages that can be sent or received. Examples of information and message categories include: orders production/operations processes scheduling (e.g. daily/weekly) finance and accounting human resources (e.g. rosters, reserves, training completed and scheduled) quality requirements customers suppliers
Value stream	The value stream begins with the customer and includes all actions (both value-adding and non-value added) by both internal sections/departments and external organisations to meet a customer requirement. Depending on the operations and the customer requirement stages where value stream actions may occur include: sales outlet/representative information gathering, data analysis and research product design raw material sourcing intermediate processing final assembler/collation/preparation support services (e.g. accounting, finance and legal) storage and delivery to customer after market support

Sectors

Unit sector

Competitive systems and practices

Employability Skills

This unit contains employability skills.

Licensing Information

Not applicable.