Application
This unit of competency covers the skills and knowledge required to undertake repair of footwear requiring specialised repair techniques.
This unit of competency applies to regeneration of vintage shoes, repair of stiletto or tap shoes, stretching of shoes, or repair of shoes made from expensive or purpose-built designs or materials.
Work requires individuals to demonstrate discretion, judgement and problem solving skills in the repair of footwear.
Work may be conducted in small to large scale enterprises and may involve individual and team activities. Work is performed within defined procedures under direct supervision.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. | ||
1 | Determine job requirements | 1.1 | Follow standard operating procedures (SOPs) |
1.2 | Comply with work health and safety (WHS) requirements at all times | ||
1.3 | Use appropriate personal protective equipment (PPE) in accordance with SOPs | ||
1.4 | Identify job requirements from specifications, drawings, job sheets or work instructions | ||
2 | Prepare to undertake specialised footwear repair | 2.1 | Examine footwear to assess repair requirements |
2.2 | Identify client priorities, preferences, budget and timelines | ||
2.3 | Confirm procedure for repair with client and calculate initial pricing | ||
2.4 | Obtain client agreement to proceed with service and document requirements | ||
2.5 | Identify special care and repair requirements of footwear materials and design features, and select specialised repair techniques | ||
2.6 | Prepare work area, materials and equipment and identify any additional skill needs required to undertake specialised repair | ||
3 | Repair footwear | 3.1 | Repair footwear using specialised repair techniques and workplace procedures |
3.2 | Check footwear to ensure repair meets quality standards | ||
3.3 | Manage actual costs against initial pricing | ||
4 | Finish repair and present to client | 4.1 | Finish footwear according to repair requirements |
4.2 | Polish or clean footwear, as necessary, and present to client | ||
4.3 | Apply interpersonal skills to conduct final inspection to ensure completed work meets client needs and expectations, and workplace quality standards | ||
Evidence of Performance
Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:
reading and following work instructions, standard operating procedures (SOPs), safe work practices
applying relevant standards
interpreting repair requirements
confirming repair procedures and costs with client
identifying special care and repair requirements of footwear materials and design features, and selecting specialised repair techniques
repairing footwear using specialised techniques on at least three (3) different specialised footwear items
finishing footwear according to repair requirements and polishing or cleaning footwear, as necessary, and present to client
applying interpersonal skills to conduct final inspection and to present completed item to client, to ensure completed work meets client needs and expectations, and workplace quality standards.
Evidence of Knowledge
Evidence must be provided that demonstrates knowledge of:
safe work practices and procedures and use of personal protective equipment (PPE)
relevant Australian Standards
industry and product processes and equipment for specialised repair techniques
a range of footwear materials, including their response to repair techniques
features of specialised footwear and footwear designs
footwear materials
quality practices
workplace procedures
recording and reporting practices
Assessment Conditions
Assessors must:
satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator
have vocational competency in undertaking specialised footwear repair, at least to the level being assessed, with relevant industry knowledge and experience.
Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
Foundation Skills
This section describes those required skills (language, literacy and numeracy) that are essential to performance.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Range Statement
This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. | |
Workplace procedures include one or more of the following: | requirements prescribed by legislation, awards, agreements and conditions of employment SOPs work instructions oral, written and visual communication quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output housekeeping tasks related to environmental protection, waste disposal, pollution control and recycling WHS practices |
Australian Standards include: | the relevant industry or Australian Standards that are current at the time this unit is being undertaken |
Specialised repair includes one or more of the following: | rejuvenation or repair of vintage shoes repair of shoes with uncommon or expensive fabrics or materials repair of specialised footwear, such as shoes with special design features (e.g. stilettos) repair of shoes that are purpose built (e.g. for fire protection, tap or dance shoes) stretching of shoes |
Footwear materials include two or more of the following: | leather, such as: calf cow hide kid goat buffalo kangaroo reptile sheep ostrich emu pig adhesives and chemicals, such as: polyurethane adhesives rubber cement methyl ethyl ketone halogenation solvent dichloromethane petrol methylated spirits solvent-based spray finishes solvent-based emulsions fabrics, such as: satin silk taffeta rubber cork metal thermo plastic rubber (TPR) |
Sectors
Not applicable
Competency Field
Footwear repair