Typically, the employee would:

investigate the need for new plant documentation

determine operating principles and best practice in consultation with others

draft plant documentation

validate and modify plant documentation in response to feedback

communicate changes and amendments.

ELEMENT

PERFORMANCE CRITERIA

1. Identify information need/deficiency.

1.1. Identify the need for documentation in accordance with company requirements

1.2. Evaluate current documentation where existent

1.3. Define information need/deficiency

1.4. Discuss information requirements with appropriate personnel.

2. Develop plant documentation.

2.1. Specify information need and set/prioritise objectives

2.2. Analyse existing documentation/records in accordance with specified requirements

2.3. Determine operating principles and best practice where required

2.4. Develop/amend documentation as a draft in accordance with specifications to standard format

2.5. Issue documentation to appropriate personnel for review

2.6. Edit documentation and amend in accordance with review requirements

2.7. Complete documentation to satisfy the initial identified need/deficiency.

3. Communicate changes to plant documentation.

3.1. Explain and communicate documentation to all relevant personnel

3.2. Distribute documentation to all appropriate personnel

3.3. Evaluate implementation of documentation

3.4. Amend documents if required.

This describes the essential skills and knowledge and their level, required for this unit.

Required skills

Competence, sufficient to be able to develop and amend work place documentation, includes the ability to apply and explain:

enterprise information systems and work place documentation

enterprise quality and safety procedures

principles of policy and procedure development

principles of information/data management

importance of effective consultation in developing documentation

relevant equipment and operational processes.

Required knowledge

The knowledge referred to in the Evidence Guide for this unit includes:

organisation policies, standard procedures and work instructions and relevant regulatory requirements for the development of plant documentation

standard codes of practice relevant to developing plant documentation.

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Assessment of this unit should include demonstrated competence on actual plant and equipment in a work environment. The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations which will include disruptions to normal, smooth operation.

Assessment will typically use a plant documentation development project.

This unit of competency requires a significant body of knowledge which will be assessed through questioning and the use of what-if scenarios both on the plant (during demonstration of normal operations and walk-throughs of abnormal operations) and off the plant.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of satisfactory performance in this unit can be obtained by observation of performance and questioning to indicate understanding and knowledge of the Elements of the competency and Performance Criteria.

Consistent performance should be demonstrated. In particular look to see that:

effective maintenance and evaluation of workplace documentation is carried out

effective research and consultation is undertaken to ensure the development of best practice documentation

feedback is provided on how to improve workplace documentation

completed documentation is user friendly, accurate and in accordance with the intended use/requirements

adequate documentation is produced, including documentation for the introduction of new systems, policies, equipment or processes

non routine problems in relation to plant documentation are recognised and appropriate solutions are presented

changes to workplace documentation is communicated in the appropriate manner.

These aspects may be best assessed using a range of scenarios/case studies/what-ifs as the stimulus with a walk-through forming part of the response. These assessment activities should include a range of problems, including new, unusual and improbable situations which may have been generated from the past incident history of the plant, incidents on similar plants around the world, hazard analysis activities and similar sources.

Context of and specific resources for assessment

Assessment will require access to an operating plant over an extended period of time, or a suitable method of gathering evidence of operating ability over a range of situations. A bank of scenarios/case studies/what-ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions.

Method of assessment

In all plants it may be appropriate to assess this unit concurrently with relevant teamwork units.

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the assessee and the work being performed.

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Codes of practice/ standards

Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.

Context

This competency is typically performed by experienced operators, team leaders or supervisors who may be working individually or in a team environment.

Documentation

This competency includes the following indicative plant documentation:

operating procedures

work instructions

incident procedures

operating manuals

quality manuals and procedures

training program contents/materials

safety data sheets

job cards

maintenance logs

non-compliance reports

incidence and accident reports

permits

schematics/process flows/engineering drawings.

Information

Sources of information may include:

manufacturing specifications

product specifications

company policies and procedures

customer requirements

industry/work place codes of practice

State/industry OHS legislation and regulations

ISO and other industry standards and regulations

industry associations, networks and professional bodies.

Equipment

Items of equipment for this competency include:

computer equipment.

Procedures

Procedures may be written, verbal, computer-based or in some other form. They include:

all work instructions

standard operating procedures

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant.

For the purposes of this Training Package, 'procedures' also includes good operating practice as may be defined by industry codes of practice (eg Responsible Care) and government regulations.

Health, safety and environment (HSE)

All operations to which this unit applies are subject to stringent health, safety and environment requirements, which may be imposed through State or Federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between Performance Criteria and HSE requirements, the HSE requirements take precedence.

Unit sector

Support/generic

This unit contains employability skills.