Prerequisites
This unit has the prerequisite competencies of:
TDTC497C Drive heavy rigid vehicle (or such other relevant truck driving competency unit as may from time to time be required).
Elements and Performance Criteria
Elements and Performance Criteria | |||
Element | Performance Criteria | ||
1 | Charge concrete to agitator. | 1.1 | Check job requirements and charge right job to agitator |
1.2 | Determine water requirements and add to mix | ||
1.3 | Check any special batch requirements and take action required. | ||
2 | Deliver concrete. | 2.1 | Check slump to procedures |
2.2 | Deliver concrete within required time and without delay | ||
2.3 | Position vehicle as required by safety needs and customer specifications | ||
2.4 | Report breakdowns or lengthy delays en route | ||
2.5 | Maintain product quality as per requirements and procedures. | ||
3 | Conform to site protocols. | 3.1 | Check access to site with customer |
3.2 | Assess site conditions and then drive off road in a manner suited to the conditions, load and site requirements | ||
3.3 | Mix concrete on site as per quality requirements | ||
3.4 | Discharge concrete as required by customer | ||
3.5 | Clean agitator on site after negotiating this with customer | ||
3.6 | Complete all records including addition of water. | ||
4 | Rectify routine problems. | 4.1 | Identify the range of faults that can occur during the operation |
4.2 | Determine and rectify fault causes in accordance with procedures/work instructions | ||
4.3 | Identify and rectify equipment failure causes in accordance with procedures | ||
4.4 | Make sure appropriate records and log books of equipment operations are maintained to meet procedures | ||
4.5 | Identify non-routine problems and report to designated person. | ||
5 | Control hazards. | 5.1 | Identify hazards from the job to be done |
5.2 | Identify other hazards in the work area | ||
5.3 | Assess the risks arising from those hazards | ||
5.4 | Implement measures to control those risks in line with procedures. |
Required Skills
Evidence Required
Assessment context and methods
Assessment for this unit of competency will be on an operating plant. The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations which will include disruptions to normal, smooth operation.
Simulation or case studies/scenarios may be required to allow for timely assessment of parts of this competency unit (eg, those parts of element 3 referring to dealing with customers). Simulation should be based on the actual plant and will include 'walk-throughs' of the relevant competency components. Simulations may also include the use of case studies/scenarios and role plays.
Critical aspects
Competence must be demonstrated in the ability to recognise situations requiring action and then in implementing appropriate corrective action. Consistent performance should be demonstrated. In particular look to see that:
concrete is delivered in full, on time and in specification
there are good relations with the customers
there is good liaison with the batching plant.
These aspects may be best assessed using a range of scenarios/case studies/what ifs as the stimulus, with a walk-through forming part of the response. The assessment activities should include responding to a range of problems.
Resource implications
Assessment will require access to an operating plant over an extended period of time, or a suitable method of gathering evidence of operating ability over a range of situations. A bank of scenarios/case studies/what ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions.
Other assessment advice
This unit may be assessed in conjunction with:
PMCSUP280A Manage conflict at work
PMCSUP281A Deliver customer service.
Individual enterprises may choose to add prerequisites and corequisites relevant to their processes.
Essential knowledge
Knowledge and understanding of the equipment sufficient to recognise problems and the appropriate action to be taken.
Knowledge of the enterprise's procedures and relevant regulatory requirements along with the ability to implement them within appropriate time constraints and in a manner relevant to the operation of the equipment.
Competence includes the ability to:
apply and/or describe:
relationship between mixing time/water cement ratio and product quality
importance of slump
quality procedures
handling techniques to maintain quality
communicate with customers
determine, and meet customer requirements
as is relevant to the practical operation of the equipment.
Key competencies
1 | 2 | 3 | 4 | 5 | 6 | 7 |
Collect, analyse&organise information | Communicate ideas and information | Plan and organise activities | Work with others&in teams | Use mathematical ideas and techniques | Solve problems | Use technology |
2 | 1 | X | 1 | 1 | 1 | 1 |
Range Statement
Range of variables
Context
This competency unit includes:
determining and adding the correct amount of water taking into account required specification and moisture/water already in the mix
measurement of slump or similar tests
customer service and product knowledge
knowledge of relevant road rules and waste disposal requirements.
It does NOT include the driving of the truck (which is a prerequisite).
Typical problems include:
sites with poor access/unstable soil
transportation/site delays
site conflicts
disposal of agitator washings.
This competency includes the operation of all ancillary equipment and the operation of plant using PLCs where appropriate.
All operations are performed in accordance with standard procedures and work instructions.