POLAUX001
Perform basic administrative police duties


Application

This unit describes the skills required to perform administrative police duties, including managing work outputs and own learning, completing administrative tasks and using communications equipment.

This unit applies to those working as police liaison officers operating within a policing environment.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those relating to information security and codes of conduct.

Those undertaking this unit would work independently or under supervision, with responsibility for their own functions and outputs. They would perform explicit tasks within established parameters and would develop solutions in predictable contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Manage work outputs

1.1 Establish tasks, priorities and deadlines in consultation with others.

1.2 Plan and prioritise tasks to meet deadlines.

1.3 Reprioritise tasks to accommodate changing circumstances.

1.4 Clarify requirements with supervisors to facilitate completion of tasks.

1.5 Complete tasks in accordance with instructions received and agreed timeframes.

1.6 Seek suggestions on ways to improve work outputs and performance.

2. Complete administrative tasks

2.1 Document details of tasks and commitment to maintain basic work records.

2.2 Complete documentation in correct format for submission within required timeframe.

2.3 Maintain security of documentation.

3. Use police communication equipment

3.1 Identify procedures and techniques for the use of police communications equipment.

3.2 Operate police communications equipment.

3.3 Record received information for reporting purposes.

3.4 Transmit information concisely and clearly to facilitate accurate reception of message.

4. Manage own learning

4.1 Identify own learning needs in consultation with relevant personnel.

4.2 Identify opportunities to meet learning needs and take action in consultation with relevant personnel.

4.3 Collate evidence of on and off-the-job learning relevant to work role.

Evidence of Performance

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

managing time and prioritising tasks

communicating effectively within the range of situations required for the job role

operating the different communications equipment required by the organisation

transmitting and receiving communications accurately using the organisation's communications systems and equipment


Evidence of Knowledge

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

organisational communication policy, processes and systems for use within own job role

range of communications equipment for use in police liaison

range of workplace documentation relevant to job role


Assessment Conditions

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Foundation Skills

The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.

Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.


Competency Field

Auxiliary