POLAUX013
Deliver services to local policing area


Application

This unit describes the skills required to apply local policing area knowledge, including gathering information, assessing the local policing context and engaging with communities.

This unit applies to those working as community policing staff, in metropolitan and/or remote areas.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those relating to work health and safety (WHS) and codes of conduct.

Those undertaking this unit would demonstrate autonomy, judgement and limited responsibility within established parameters. They would complete complex tasks in mostly familiar contexts, that can sometimes be unpredictable.

No licensing, legislative or certification requirements apply to unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Gather information

1.1 Collect information in an ethical and professional manner.

1.2 Consider credibility and potential bias of sources to inform use of information.

1.3 Communicate information to stakeholders to facilitate analysis.

2. Consider local policing area

2.1 Assess persons or groups of interest to identify potential areas of focus for policing responses.

2.2 Identify trends to determine potential impact on local policing area.

2.3 Access sources of information to inform policing responses.

2.4 Select policing response in accordance with jurisdictional strategies, objectives, initiatives and priorities.

3. Provide professional service

3.1 Identify individual/community profiles and points of diversity to inform policing services.

3.2 Identify police service options to meet individual/community requirements.

3.3 Establish parameters of own role and scope with community for transparency purposes.

3.4 Discuss police service options with members of the community.

3.5 Communicate with individuals/community regarding operational status and matters.

3.6 Seek feedback from community to continuously improve policing service delivery.

3.7 Identify external services available for referral purposes.

Evidence of Performance

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

undertaking consultations with members of community

managing own time and prioritising tasks

identifying and recognising the needs and expectations of individuals and community

identifying cultural diversity issues and challenges

providing advice regarding support services available to individuals and community

identifying trends to determine potential impact on local policing area including:

crime trends

social problems

high risk behaviour


Evidence of Knowledge

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

jurisdictional policies and procedures relating to exhibit management, including packaging and storage

jurisdictional policies and procedures relating to information management systems, including collection, storage and release of information

community context and associated characteristics


Assessment Conditions

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Foundation Skills

The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.

Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.


Competency Field

Auxiliary