Application
This unit describes the skills required to identify significant information and to assist in the implementation of departmental strategies for a specific community.
This unit applies to those working as police liaison officers operating within a policing environment.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those relating to information security and codes of conduct.
Those undertaking this unit would work autonomously or under supervision with responsibility for their own functions and outputs. They would undertake specific tasks within established parameters and would develop solutions in predictable contexts.
No licensing, legislative or certification requirements apply to unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section. |
1. Identify public safety concerns of a culturally specific community | 1.1 Consult with community members and organisations to build networks. 1.2 Identify considerations impacting police relations to identify potential solutions. 1.3 Collate information relating to public safety concerns for reporting purposes. 1.4 Report public safety concerns to supervisors. |
2. Advise police on cultural factors affecting the success of service strategies | 2.1 Explain cultural protocols to stakeholders to enhance organisational understanding. 2.2 Identify communication channels to facilitate consultation with community members and organisations. 2.3 Explain community decision-making practices, including the roles of key groups and organisations. 2.4 Identify potential strategies to achieve service objectives while respecting cultural differences. |
3. Advise a culturally specific community on public safety | 3.1 Explain police service strategies to community members and organisations to enhance understanding. 3.2 Elicit community suggestions and feedback for reporting purposes. |
Evidence of Performance
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.
participating in consultations with a culturally specific community
adjusting communication style to audience
facilitating communication between police and community
using cultural knowledge in interacting with community
Evidence of Knowledge
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
characteristics of a culturally specific community
support agencies and services operating in the community
communication processes and barriers to effective communication
Assessment Conditions
This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Foundation Skills
The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.
Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.
Competency Field
Auxiliary