Application
Not Applicable
Prerequisites
Not Applicable
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA | ||
1 Interpret and comply with legal and industry requirements relating to service operations | 1.1 Apply knowledge and understanding of legislative and industry requirements, including relevant state/territory building codes, to work procedures 1.2 Confirm or clarify knowledge and understanding of legislative and industry requirements, including state/territory building codes, where necessary, with relevant persons 1.3 Identify potential and actualbreaches of legislative and industry requirements and take action according to organisational requirements and OHS policies and procedures | ||
2 Service portable fire extinguishers | 2.1 Obtain all necessary work permits prior to entering customer premises 2.2 Service portable fire extinguishers according to the appropriate maintenance schedule of relevant current Australian Standards and according to customer requirements 2.3 Complete discharge tests, recharging procedures and leak tests in accordance with relevant current Australian Standards, organisational requirements and environmental regulations | ||
2.4 Complete hydrostatic tests according to relevant current Australian Standards and organisational requirements and OHS policies and procedures 2.5 Report, repair and replace faulty portable fire extinguishers in accordance with relevant current Australian Standards, technical specifications and policy guidelines | |||
2.6 Inspect maintenance equipment and tools for faults, wear or damage, and repair or replace according to technical specifications and work procedures 2.7 Leave customer premises in a clean and tidy condition on completion of servicing functions 2.8 Complete and distribute relevant documentation according to relevant current Australian Standards and organisational requirements | |||
3 Inspect fire blankets | 3.1 Inspect fire blankets according to the requirements of relevant current Australian Standards 3.2 Refold fire blankets according to manufacturers' instructions 3.3 Report and replace faulty fire blankets according to organisational requirements and customer requirements 3.4 Update maintenance record tag as required for the relevant maintenance schedule 3.5 Complete and distribute all documentation according to organisational requirements |
Required Skills
Refer to Evidence Guide
Evidence Required
Knowledge needed to achieve the performance criteria
Knowledge and understanding are essential to apply this unit of competency in the workplace, to transfer the skills to other contexts, and to deal with unplanned events. The knowledge requirements for this unit are listed below.
The key features of legislation, regulations and codes applicable to servicing portable fire extinguishers and fire blankets.
The purpose of the Building Code of Australia.
The implications of NOT applying legislative requirements to job functions.
Action to take when a breach of health, safety and other policies occurs.
Reasons for conducting a periodic maintenance schedule.
Types and quantity of spare parts that should be carried in the service vehicle.
Implications of incorrect servicing procedures for the customer and the organisation.
Reasons for informing customers of changes to Australian Standards.
Reasons for conforming to the customer's workplace procedures and guidelines.
Reasons for ensuring gauges and scales are calibrated regularly.
Reason why fire blankets must be folded according to manufacturers' instructions.
Specific skills needed to achieve the performance criteria
To achieve the performance criteria, some complementary skills are required. These relate to the ability to:
find and use information
report and record information neatly and legibly when completing documentation
apply language, literacy and numeracy skills to:
communicate with others in a clear and concise manner in both written and verbal modes
read, understand and comply with work instructions/specifications
read, understand and record measurements
utilise effective customer service skills and relate to people from a range of social and cultural backgrounds
plan and organise work in order to estimate time to complete activities and prioritise tasks
solve problems that may arise
use correct manual handling techniques
be aware of OHS issues and requirements in order to work safely
use tools with dexterity
use appropriate workplace housekeeping procedures.
Other units of competency that could be assessed with this unit
The following units of competency must be assessed prior to this unit:
PRMPFES04B Identify fire protection equipment
PRMPFES06C Prepare for installation and servicing operations.
Resources required to assess this unit
The following resources should be available:
access to a customer's premises or a simulated workplace environment
assessment documentation
all necessary tools, specialist equipment, manuals, spare parts and relevant documentation
training and assessment record book.
Gaining evidence to assess this unit
For valid and reliable assessment of this unit, the competency should be demonstrated over a period of time and be observed by the assessor (or assessment team working together to conduct the assessment). The competency is to be demonstrated in a range of situations, which may include customer/workplace interruptions and involvement in related activities normally experienced in the workplace.
Assessment of competence over the full range of performance criteria should be made through practical demonstrations at a customer's premises. However, at times this may not be practicable, and in these situations, the conditions normally available to the candidate may be simulated in an environment suitable for assessment.
Candidates should also be given the opportunity to practise and undertake self-assessment of performance before requesting formal assessment.
All safety requirements must be adhered to during all practical activities.
Oral questioning or a written assessment may be used to assess underpinning knowledge. (In assessment situations where the candidate is offered a preference between oral questioning and written assessment, questions are to be identical.)
Assessment of evidence should establish the candidate's ability to perform the job to the standard required in the workplace.
Supplementary evidence may be obtained from relevant authenticated correspondence or reports from supervisors or team leaders. Other forms of evidence may include audit reports, client/customer survey reports and appraisal reports.
Note: The candidate should be encouraged to compile a portfolio of examples of completed documentation relevant to the candidate's organisation. One accurate example of each completed document is suggested as sufficient to infer competency and the ability to transfer the appropriate skills to each document type when required in the workplace. (Oral questioning may contribute as evidence of this ability.)
Information derived from enterprise policy and practices must be treated as commercial-in-confidence.
Performance and assessment of this unit must be carried out within the relevant requirements of the following legislative and industry framework:
building Acts/regulations/codes
Australian Standards identified as relevant to the required maintenance procedure
environmental regulations
manufacturers' specifications
organisational requirements, including OHS policies and procedures
OHS legislation, codes and regulations.
Key competency levels
There are a number of processes learnt throughout work and daily life that are required in all jobs. They are fundamental processes and generally transferable to other work environments. Some of these work processes are covered by the key competencies listed below. Information provided to each question highlights how these processes are applied in this unit of competency.
The number in brackets indicates the level to which the key competency should be demonstrated.
1 | Perform the process | 2 | Perform and administer the process | 3 | Perform, administer and design the process | ||
How can information be collected, analysed and organised (2)? | Gather, analyse and organise information from a number of sources such as customer, including regulatory and manufacturer sources. | ||||||
How can communication of ideas and information (2) be applied? | Discuss with customer to confirm their requirements and complete administrative documentation. | ||||||
How are activities planned and organised (2)? | Prepare activities with regard to assembling appropriate tools and hardware. | ||||||
How can teamwork (1) be applied? | Provide support and assistance to work groups. | ||||||
How can the use of mathematical ideas and techniques (1) be applied? | Discuss basic mathematical techniques including measuring pressure and adhering to designated work schedules. | ||||||
How can problem-solving skills (2) be applied? | Prepare activities to identify problem-solving techniques to ensure safeguards for persons and property. | ||||||
How can the use of technology (2) be applied? | Discuss technological principles, including electrical safeguards in the servicing process. |
Range Statement
The range statement links the required knowledge and organisational and technical requirements to the workplace context. It describes any contextual variables that will be used or encountered when applying the competency in work situations. It allows for different work practices and work and knowledge requirements as well as for differences between organisations and workplaces. The following variables may be present for this particular unit.
Legislative and industry requirements may include:
relevant Commonwealth and state/territory building Acts/regulations/codes
OHS legislation, codes and regulations
relevant current Australian Standards e.g. AS1851
Building Code of Australia
dangerous goods regulations
licensing arrangements
environmental regulations
building surveyor requirements
other relevant legislation (including international and shipping/marine codes) relating to fire protection equipment
Australian petroleum industries' requirements.
Work procedures may include:
instructions from colleagues/supervisor/manager
specific customer requirements
assignment instructions
equipment manufacturers' requirements
reporting and documentation requirements
personal protective equipment requirements.
Relevant persons may include:
team leaders
supervisors
managers
colleagues
customers.
Potential and actual breaches of legislative and industry requirements could be identified by:
direct observation
as part of workplace quality assurance teams.
Organisational requirements may be located in quality assurance and/or procedures manuals relating to:
legal and organisational policy/guidelines
personnel practices and guidelines outlining work roles, responsibilities and delegations
legislation relevant to the service operation
OHS policies, procedures and programs
documentation and information systems and processes
use of electronic job scheduling and communication devices.
OHS policies and procedures may relate to:
employer/employee rights and responsibilities
the OHS hierarchy of control
assessing the work site for hazards and risks prior to preparing the work site for the work procedure
displaying signs and/or utilising barriers in the work area
hazard and risk identification and reporting
risk assessment and control measures
incident/accident investigation
OHS audits and safety inspections
safe operating procedures/instructions including:
working safely around electrical wiring, cables and overhead powerlines
working safely around tools and equipment
working safely on ladders and raised platforms
risk and hazard recognition
emergency procedures
awareness of electrical hazards
following confined spaces procedures
utilising personal protective equipment including:
safety glasses or goggles
safety boots or shoes
hard hat
ear muffs or plugs
appropriate gloves and overalls
sun hat
dust mask
equipment maintenance and use
use and storage of hazardous substances
First Aid.
Portable fire extinguisher types include:
water
foam
wet chemical
powder
CO2
vaporising liquid.
Maintenance schedule procedures for extinguishers include:
visual inspections
discharge tests
hydrostatic test
recharging procedures
leak tests
updating tags on equipment
referring to manufacturers' specifications.
Customer requirements may include:
provision of routine services
provision of non-routine or urgent services
confirmation of, or variations to, service instructions
sighting work permits
sign-in/out procedures for entry to or exit from premises
written or verbal confirmation of services provided and/or future maintenance schedule.
Documentation may include:
job card
customer recommendation forms
service agreements
expense claims
application for credit form
equipment recommendation form
Fleetcard
corrective action report
petty cash voucher
certificate of inspection
product documentation
maintenance record system.
Maintenance equipment and tools may include:
hand tools
power tools
safety cage
personal protective equipment
test equipment
recharge equipment
hydrostatic test equipment
leak detection equipment or products.
Portable fire extinguisher Level 4 maintenance items refer only to:
water
foam
wet chemical types.
Note: Australian Standards are frequently revised and users must always check for currency.
Sectors
Not Applicable
Employability Skills
Not Applicable
Licensing Information
Not Applicable