ELEMENT

PERFORMANCE CRITERIA

1. Review operational flight schedules

1.1 Flight programs are checked and schedules reviewed against relevant plans/programs.

1.2 Operational priorities and capabilities are confirmed and take into account diverse conditions.

1.3 Variations to schedules are made in response to tasking priorities and capabilities.

1.4 Liaison with clients is established and maintained.

1.5 Regional-specific input is requested from clients as appropriate.

2. Confirm operations

2.1 Relevant plans/programs are reviewed.

2.2 Flight routes are confirmed as being consistent with known requirements and aircraft capabilities.

2.3 Service delivery standards and agreed performance targets are taken into account in planning .

2.4 Aircraft and crew availability is checked.

2.5 Clients are consulted as required regarding details of the flight plans and information requirements.

2.6 Contingencies are addressed.

2.7 The weekly flying program is formulated and published.

3. Monitor flying program

3.1 The flying program is checked against the relevant plans/programs.

3.2 The program is checked to make sure there are no conflicts with other operational areas.

3.3 Flights are re-programmed as required.

4. Plan information collection

4.1 Information requirements are identified.

4.2 The method of information collection is selected.

4.3 Stakeholders are identified.

4.4 Form of dissemination is identified.

5. Brief management

5.1 Management is kept informed of workload.

5.2 Management is informed of any relevant problems, issues or concerns.

5.3 Trends in service demand, outcomes, equipment, problems are identified and discussed.

6. Assist tactical operations

6.1 Tactical operations are supported by an approved client tasking.

6.2 Issues such as infrastructure support are addressed.

6.3 Contingencies are managed.

6.4 Opportunities to improve outcomes are identified.

6.5 Passenger approvals are requested.

6.6 Participation is undertaken as a member of the flight team as appropriate.

7. Assess crew and aircraft readiness for operation

7.1 Confirmation is received that aircraft and crews are available and crews are properly briefed.

7.2 The readiness of craft and equipment is confirmed.

7.3 Appropriate action is taken if there is any concern about operational readiness.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

analysing, planning and organising in the context of operational scheduling

avoiding duplication in the efficient planning of surveillance flights

interpreting relevant plans/programs

applying relevant technology and equipment

using problem solving

using a range of communication and liaison methods with a diverse range of audiences

responding to diversity, including gender and disability

applying occupational health and safety and environmental procedures in the context of operational scheduling

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

enabling and allied legislation

policy, procedures, guidelines, protocols and standard operating procedures

organisational and jurisdictional values/ethics and codes of conduct

aircraft capability

clients' need for surveillance

planning and scheduling

information collection processes

acquisition and interpretation of relevant agency information

workplace and industry environment

equity and diversity principles

public sector legislation including occupational health and safety and environment related to review of operational schedules

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPBORD402A Develop surveillance flight routes

PSPBORD404A Analyse surveillance products

PSPETHC401A Uphold and support the values and principles of public service

PSPGOV406B Gather and analyse information

PSPGOV422A Apply government processes

PSPLEGN401A Encourage compliance with legislation in the public sector

PSPREG401C Exercise regulatory powers

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

review of operational schedules in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and guidelines relating to the review of operational schedules

operational equipment and technology

case studies and workplace scenarios to capture the range of situations likely to be encountered when reviewing operational schedules

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when reviewing operational schedules, including coping with difficulties, irregularities and breakdowns in routine

review of operational schedules in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as security requirements, staff rostering and availability, literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

portfolios

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here.

Flightprograms may include:

daily schedules

weekly schedules

monthly schedules

Review takes into account:

regional environmental factors

availability of aircraft

availability of flight crew

addition of any passengers and freight

Relevant plans/programs include:

Coastwatch monthly surveillance program

daily, weekly, monthly flight program

Diverse conditions may include:

weather

additional passenger load, etc

Planning operations involves:

considering flight route requirements:

visual flight routes

electronic flight routes

hybrid flight routes

Information collection includes:

statistical results

analytical results

operational outcomes

Tasking involves:

preparation of flight plans based on relevant plans/programs

information collection

strategic tasking consistent with the weekly flight plan

ad-hoc taskings

consideration of:

weather

tactical requirements

aircraft serviceability

crew availability

Infrastructure support includes but is not limited to:

civil aviation considerations and requirements

reporting requirements

day or night operations

crewing

suitable platform

where to base

search planning

necessary technology and equipment

Contingencies include but are not limited to:

office relief

who is on call

officer relief

overseas deployment

Briefing teams includes:

briefing/de-briefing the contractor's flight crew

setting targets and standards

establishing purpose and objectives

providing opportunities to clarify and receive feedback