ELEMENT

PERFORMANCE CRITERIA

1. Manage listing functions.

1.1. Listing functions in relevant jurisdictions are monitored to ensure effective case management and disposition of cases in accordance with legislative requirements and organisational policy and procedures.

1.2. Statistical reports are produced, maintained and analysed to evaluate the effectiveness of case management and disposition processes.

1.3. Information is provided to the legal profession, government agencies and the public regarding complex listing issues and procedures, and legislative requirements.

1.4. Allocation of a listing date is monitored to ensure efficient listing and to address issues of over-listing.

1.5. Liaison is undertaken with the presiding official according to practice and procedures when allocating cases.

1.6. Complaints from presiding officials relating to listings are dealt with according to organisational policy and procedures.

2. Manage listing system.

2.1. Maintenance of listing system is monitored according to presiding official's availability and rosters and legislative requirements, organisational policy and procedure.

2.2. Minimum and maximum numbers for the list are determined according to organisational policy and procedures.

2.3. Maintenance of lists for hearings is monitored in accordance with legislative requirements and organisational policy and procedures.

2.4. Monitoring of distribution of lists occurs in accordance with legislative requirements and organisational policy and procedures.

Required skills

initiative and enterprise skills to apply:

legislative requirements to senior court listing activities

procedures relating to public sector legislation, such as OHS and environment in the context of senior listing activities

literacy and numeracy skills to:

gather and analyse statistical information

produce reports that require formality of language and style

interpret results of analysis

problem-solving skills to:

respond to analysis

determine minimum and maximum numbers for lists

communication skills to deal effectively with a diverse range of stakeholders, such as:

the judiciary

judicial support officers

associates

court reporters

interpreters

sheriff's officers

interpersonal skills to respond to diversity, including gender and disability

technology skills to operate court-specific software

Required knowledge

legislation and regulations relating to senior court listing activities

organisational policies and procedures relating to senior court listing activities

practice and procedures relating to the listing of matters before the court

court systems

philosophies relating to the provision of court services and the administration of justice

Rules of Court

courts administration structure

principles of judicial independence

principles of case flow management

statistical tools, such as mainframe and software tools, such as SPSS, Excel and Access

equal employment opportunity principles

equity and diversity principles

working ethically

public sector legislation, such as OHS and environment in the context of senior court listing activities

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

apply effective management and disposition of cases

apply analysis of case management and disposition processes

provide information on legislative requirements and complex issues

apply legislative and organisational practices and procedures to:

ensure efficient listings

monitor and maintain lists

locate and use relevant information to monitor and maintain lists

Consistency in performance

Competency should be demonstrated by undertaking senior court listings on a range of occasions, over time.

Context of and specific resources for assessment

Assessment must comply with:

applicable regulations and codes

workplace procedures and protocols

Access may be required to:

a workplace environment or one that closely resembles normal work practices and replicates the range of conditions likely to be encountered when undertaking senior court listing activities, including coping with difficulties, irregularities and breakdowns in routine

legislation, policy, procedures and protocols relating to senior court listings

case studies and workplace scenarios to capture the range of situations likely to be encountered when undertaking senior court listings

Guidance information for assessment

The following assessment methods are suggested:

oral questioning about relevant legislation, acting ethically, and applying processes

observation of the candidate responding to a range of contexts to ensure achievement of the unit outcomes

feedback from peers and/or supervisor that the candidate consistently applies relevant workplace procedures

review of records completed by candidate or reports of performance

In all cases, practical assessment should be supported by questions to assess underpinning knowledge and those aspects of competency that are difficult to assess directly. Questioning techniques should suit the language and literacy levels of the candidate.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Rosters may be established by:

heads of jurisdictions

presiding officials

judges

magistrates

tribunal members

judicial support staff

administrative staff

Lists may be:

magistrates

judges

members

court administrative staff

presiding officials