ELEMENT

PERFORMANCE CRITERIA

1. Establish objectives of data collection

1.1 Requirements of data collection system in terms of possibilities and constraints are determined through consultation with clients and key stakeholders.

1.2 Options to satisfy requirements are assessed in consultation with key people taking into consideration cost, time for development and operation, ease of use, and organisation's objectives and priorities in fraud/corruption detection activities.

1.3 Most suitable option is determined and specifications are developed in consultation with key staff.

2. Ensure that data collection matches requirements

2.1 Techniques of data collection and analysis are agreed/approved in accordance with organisational policy and procedures.

2.2 Interface specifications are designed to reflect awareness of user characteristics and needs, and to facilitate the use of the information management systems.

2.3 Systems are structured to be open to modification to reflect changing organisational focus, user needs and targeted initiatives.

3. Implement data collection and matching systems

3.1 Strategies are developed and maintained to improve access to and use of networks for communication and information access and retrieval.

3.2 Mechanisms for more efficient delivery of information from remote and regional sources are identified and implemented as required.

3.3 Increasing efficiency of network access and use is balanced against security, legal and privacy issues.

3.4 Systems developed are matched against standards for compliance.

3.5 Input into policy and procedural changes regarding accessibility of information is provided based on a knowledge of organisation's core business, trends in fraud/corruption activities, and the nature and limitations of the information systems in use.

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

managing projects and specialist staff or personnel

using computerised fraud/corruption information systems

analysis and problem solving

using a range of liaison and communication styles to suit different audiences and purposes

responding to diversity, including gender and disability

applying occupational health and safety and environmental procedures in the context of developing and implementing fraud/corruption information systems

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

the requirements of a data collection system that meets agency needs and that can be developed within specified time and resource constraints

legislation and guidelines relating to information systems including privacy and freedom of information

legislation and procedures relating to public interest disclosures, protected disclosures or whistleblowing

data collection and management systems

agency structure, services and environment

agency fraud/corruption control strategy

public sector legislation, policies and procedures including anti-discrimination and diversity legislation, occupational health and safety and environment

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC501B Promote the values and ethos of public service

PSPFRAU506B Implement fraud control activities

PSPGOV502B Develop client services

PSPGOV504B Undertake research and analysis

PSPLEGN501B Promote compliance with legislation in the public sector

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

development (or review) and implementation of fraud/corruption information systems in a range of (2 or more) contexts (or occasions over time)

Resources required to carry out assessment

These resources include:

legislation, policy and procedures relating to fraud/corruption control

information and records management guidelines

privacy and confidentiality legislation and guidelines

legislation and procedures relating to public interest disclosures, protected disclosures or whistleblowing

fraud/corruption control guidelines and standards

public sector values and codes of conduct

case studies and workplace scenarios to capture the range of fraud/corruption control information system requirements likely to be encountered

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when coordinating the development and implementation of fraud/corruption information systems, including coping with difficulties, irregularities and breakdowns in routine

development (or review) and implementation of fraud/corruption information systems in a range of (2 or more) contexts (or occasions over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

projects

questioning

scenarios

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Data collection techniquestake into account:

desired outcomes

privacy issues

political imperatives

community concerns

relevance of information

information provided under public interest disclosures, protected disclosures or whistleblowing legislation

Clients may include:

those internal or external to the organisation

Stakeholders may include:

relevant government Ministers

agency staff and senior management

agency clients

community and lobby groups

contractors and consultants

suppliers and customers

industry associations

other agencies with an interest in fraud/corruption control (including standards-setting organisations)

law enforcement agencies

prosecution agencies

internal/external audit personnel

agencies providing data for analysis