PSPGEN074
Develop and implement community engagement strategies


Application

This unit describes the skills required to design and implement effective activities or programs that involve the community in government policy development, planning and decision making processes. It includes issue analysis, scoping, designing, implementing, reporting and evaluating on community engagement activities or programs.

This unit applies to those working in roles where they are designing activities to involve the community in government decisions.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work autonomously in consultation with others, while performing complex tasks in a range of familiar contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Interpret and apply complex public sector financial requirements

1.1 Identify public sector financial requirements.

1.2 Interpret and explain public sector financial management compliance framework hierarchy to others in accordance with their needs.

1.3 Provide advice regarding interpretation of public sector financial policies and procedures and accounting standards.

1.4 Interpret and provide information on the organisation’s financial controls and accountabilities to management and staff.

1.5 Develop business solutions for the organisation.

2. Establish and apply internal financial controls

2.1 Analyse current internal controls for improvement and revise or replace them.

2.2 Review controls to ensure these include effective delegation levels, lines of responsibility, and associated accountabilities.

2.3 Check controls for consistency with government policy and organisational structure.

2.4 Implement, document and make accessible systems and surrounding control procedures.

3. Formulate and maintain financial policy and procedures

3.1 Interpret and provide advice on public sector financial policies and procedures and their implications for the organisation’s financial policy and procedures.

3.2 Develop or approve organisational financial policy and procedures.

3.3 Provide input to interdepartmental accounting groups responsible for policy development.

3.4 Develop policies to meet regulatory and legislative requirements and costeffective best practice.

Evidence of Performance

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

working with diverse communities using communication styles to suit different audiences and purposes

managing expectations

explaining complex and formal policies and concepts to a variety of audiences

facilitating community engagement, including relationship building, networking, negotiation, conflict management and risk management

scoping, designing and implementing community engagement activities/programs including project management, time management and budget management

applying lateral thinking to provide solutions and overcome barriers to community engagement

evaluating community engagement activities/programs

applying workplace safety procedures to community engagement activities

detailing requirements, writing recommendations and preparing community engagement reports requiring complex language structures and precision of expression


Evidence of Knowledge

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

legislation, regulations, policies, procedures and guidelines relating to community engagement

community engagement theory, principles, practices and techniques

public sector ethics and codes of conduct

facilitation/process management in the context of community engagement

principles of cultural awareness and cross cultural communication

social justice principles

organisational policies related to communication and the media

equal employment opportunity, equity and diversity principles

workplace safety procedures relating to community engagement activities


Assessment Conditions

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Foundation Skills

Foundation skills are embedded within the elements and performance criteria of this unit.


Competency Field

General