ELEMENT

PERFORMANCE CRITERIA

1. Access and use resources

1.1 Resources required to achieve work outcomes are identified and accessed in accordance with legislation and organisational policy and procedures

1.2 Resources are used efficiently and effectively and in accordance with legislation, organisational policy and procedures

2. Administer physical resources

2.1 Supplies and materials required to support the operation of the workgroup are obtained and maintained

2.2 Records of resource usage are maintained as required by the organisation/work unit

2.3 Orders are processed in a timely manner and in accordance with defined organisational procedures

2.4 Supplies and materials are stored in accordance with organisational procedures and to reduce theft and fraudulent activity

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

recordkeeping

reading materials such as legislation and operational procedures related to resources and finances

completing and processing orders requiring both literacy and numeracy

securing information and resources

responding to diversity, including gender and disability

applying public sector legislation such as occupational health and safety and environment in the context of resource use

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

public sector legislation and operational procedures relating to accessing and using resources

security requirements for resources, facilities, people and information

principles of fraud control in the public sector

principles of financial management and stock handling

occupational health and safety requirements

environmental and sustainability requirements

equal employment opportunity, equity and diversity principles

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite unitsthat must be achieved prior to this unit:Nil

Co-requisite unitsthat must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPGOV201B Work in a public sector environment

PSPGOV202B Use routine workplace communication techniques

PSPGOV203B Deliver a service to clients

PSPGOV206B Handle workplace information

PSPGOV207B Use technology in the workplace

PSPGOV208A Write routine workplace materials

PSPOHS201B Follow workplace safety procedures

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of Employability Skills as they relate to this unit

resources accessed and used in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, policy, procedures and protocols relating to resource access and use

case studies and workplace scenarios to capture the range of situations likely to be encountered when accessing and using resources

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment, or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when accessing and using resources, including coping with difficulties, irregularities and breakdowns in routine

resources accessed and used in a range of (3 or more) contexts (or occasions, over time).

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations.

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

demonstration

portfolios

projects

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in italics in the Performance Criteria is explained here.

Resources may include

information, knowledge and other intellectual resources

finances

facilities

equipment

stock and supplies

dealing with other organisations' requirements

Legislation, organisational policy and procedures may include

State/Territory and Commonwealth legislation and regulations such as:

public sector management acts

financial management acts

privacy legislation

freedom of information

copyright

equal employment opportunity, anti-discrimination and harassment legislation

occupational health and safety legislation

consumer legislation

environmental legislation.

risk management guidelines

ethics and accountability standards

public sector standards

fraud control standards

government security standards

organisational policy, procedures and protocols

Records may include

computerised and manual

financial statements

mail

file maintenance

stock list control

order forms

petty cash forms

Working in Government

This unit contains employability skills