Elements and Performance Criteria
1. Access and use resources
1.1 Resources required to achieve outcomes in the work unit are identified through consultation with team members and are accessed in accordance with legislation and organisational procedures.
1.2 Resources are used efficiently and effectively in accordance with legislation, organisational policy and procedures.
2. Administer usage of physical resources
2.1 Supplies and materials required to support the operation of the workgroup are accessed and maintained.
2.2 Records of resource usage are maintained as required by the organisation/work unit.
2.3 Orders are processed accurately in accordance with defined organisational procedures to meet client needs.
2.4 Resources are replaced within budget limitations and are stored in accordance with organisational procedures and to reduce theft and fraudulent activity.
2.5 Asset/resource registers are maintained in accordance with organisational procedures.
3. Operate financial systems
3.1 Financial/accounting procedures relevant to job role are applied and reporting requirements are met.
3.2 Audit and legislative requirements are met.
4. Identify and deal with discrepancies
4.1 Discrepancies or reduced resource levels are identified and action is taken in accordance with organisational policy and procedures.
4.2 Faults, signs of wear and tear or missing resources are identified and reported in accordance with organisational procedures.
4.3 Discrepancies in financial systems are checked and reported in accordance with organisational policy and procedures.
This section describes the essential skills and knowledge and their level, required for this unit.
Look for evidence that confirms skills in:
reading materials such as legislation and operational procedures related to resources and finances
completing and processing orders requiring both literacy and numeracy
securing information and resources
problem solving to identify and deal with discrepancies
consulting with team members and clients
responding to diversity, including gender and disability
using computer technology for recordkeeping and financial management
Look for evidence that confirms knowledge and understanding of:
workplace resource policies, procedures and requirements, including occupational health and safety requirements
public sector legislation and operational procedures relating to accessing and using resources (including financial resources)
security requirements for resources, facilities, people and information
principles of fraud control in the public sector
principles of financial management and stock handling
occupational health and safety requirements
equal employment opportunity, equity and diversity principles
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Units to be assessed together
Pre-requisite units that must be achieved prior to this unit:Nil
Co-requisite units that must be assessed with this unit:Nil
Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:
PSPETHC301B Uphold the values and principles of public service
PSPGOV301B Work effectively in the organisation
PSPGOV307B Organise workplace information
PSPGOV308B Work effectively with diversity
PSPGOV309A Address client needs
PSPGOV312A Use workplace communication strategies
PSPGOV313A Compose workplace documents
PSPGOV314A Contribute to conflict management
PSPLEGN301B Comply with legislation in the public sector
PSPOHS301A Contribute to workplace safety
Overview of evidence requirements
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of Employability Skills as they relate to this unit
resources and financial systems accessed and used in a range of (3 or more) contexts (or occasions, over time)
Resources required to carry out assessment
These resources include:
legislation, policy, procedures and protocols relating to accessing and using resources and financial systems
case studies and workplace scenarios to capture the range of situations likely to be encountered when accessing and using resources and financial systems
Where and how to assess evidence
Valid assessment of this unit requires:
a workplace environment, or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when accessing and using resources and financial systems, including coping with difficulties, irregularities and breakdowns in routine
resources and financial systems accessed and used in a range of (3 or more) contexts (or occasions, over time).
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
people in rural and remote locations.
Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:
simulation or role plays
authenticated evidence from the workplace and/or training courses
For consistency of assessment
Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Resources are specific to the organisation and may include:
information, knowledge or other intellectual resources
information from other organisations
stock and supplies
Legislation, organisational policy and procedures may include:
State/Territory and Commonwealth legislation and regulations such as:
public sector management acts
financial management acts
freedom of information
equal employment opportunity, anti-discrimination and harassment legislation
occupational health and safety legislation
risk management guidelines
ethics and accountability standards
public sector standards
fraud control standards
government security standards
organisational policy, procedures and protocols.
Records may include:
stock list control
petty cash forms
electronic or hard copy
Working in Government.
This unit contains employability skills.