PSPREG415A
Receive and validate data

This unit covers activities related to handling data received from a variety of sources which may then be acted upon or referred for further action. It includes receiving and recording data, verifying its authenticity and recommending/taking action as a result.In practice, receiving and validating data may overlap with other generalist or specialist public sector work activities such as acting ethically, exercising regulatory powers, applying government processes, acting on non-compliance.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Application

Not applicable.


Prerequisites

Not applicable.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Receive information

1.1 Required information is identified, requested and/or received in accordance with legislative powers, organisational policy and procedures.

1.2 Incoming information is checked for gaps, anomalies, deficiencies or discrepancies, and compared with pre-existing information, where relevant.

1.3 Additional data sources are accessed and information is obtained to fill gaps and compare with information received.

1.4 Incoming information is receipted if required in accordance with organisational policy and procedures.

2. Record information

2.1 Accurate recording of information is carried out in line with organisational procedures, confirming relevant details of source.

2.2 Records are maintained as accurate, complete and up-to-date and are presented in the required format.

2.3 Legislative requirements for recording and storage of information are complied with.

2.4 Procedures for storage and management of confidential and sensitive information are adhered to.

3. Verify authenticity of information

3.1 Initial selection of information is completed using preliminary cull to eliminate unreliable data.

3.2 Information is corroborated and assessed for its integrity, validity and reliability.

3.3 Validation or corroboration is carried out with existing information as well as information from outside organisations and other sources where relevant.

3.4 Useful and useable information is extracted, interpreted and organised in a form that is accessible to users.

3.5 Analysis is conducted in accordance with agreed indicators and assessment is accurate, relevant and complete.

4. Recommend/take action as a result of information received

4.1 Outcomes are recorded and reported in accordance with organisational policy and procedures.

4.2 Actions are recommended or taken as a result of the outcomes.

4.3 Decision is documented showing reasons for proceeding/not proceeding or taking other action, after discussion with management, where required.

4.4 Areas or other organisations that may be affected by information received or outcomes, are identified and informed, in accordance with organisational procedures and legislative requirements, to optimise usefulness of information.

Required Skills

This section describes the essential skills and knowledge and their level, required for this unit.

Skill requirements

Look for evidence that confirms skills in:

undertaking research and critical analysis

using deductive reasoning and evaluation techniques related to information analysis and corroboration

communicating with a range of diverse clients and staff

responding to diversity, including gender and disability

using problem solving and decision making

using information technology for managing records and files

applying occupational health and safety and environmental procedures in the context of receiving and validating data

Knowledge requirements

Look for evidence that confirms knowledge and understanding of:

public sector legislation, standards and codes of practice

organisational policy, procedures and guidelines

international treaties and protocols where these apply

legislation for freedom of information, privacy, security, occupational health and safety, Crimes Act 1914 and Criminal Code Act 1995

legislation and procedures relating to public interest disclosures, protected disclosures or whistleblowing

indicators for analysis of data

profiles and trends related to activities within the organisation

management of secure information

equity and diversity principles

occupational health and safety and environmental considerations relating to receiving and validating data

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.

Units to be assessed together

Pre-requisite units that must be achieved prior to this unit:Nil

Co-requisite units that must be assessed with this unit:Nil

Co-assessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include, but are not limited to:

PSPETHC401A Uphold and support the values and principles of public service

PSPGOV408A Value diversity

PSPGOV422A Apply government processes

PSPLEGN401A Encourage compliance with legislation in the public sector

PSPREG401C Exercise regulatory powers

PSPREG405B Act on non-compliance

PSPFRAU401B Monitor data for indicators of fraud

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:

the knowledge requirements of this unit

the skill requirements of this unit

application of the Employability Skills as they relate to this unit (see Employability Summaries in Qualifications Framework)

receipt and validation of data in a range of (3 or more) contexts (or occasions, over time)

Resources required to carry out assessment

These resources include:

legislation, regulations, policy, guidelines and standards relating to receipt and validation of data

public sector values and codes of conduct

case studies and workplace scenarios to capture the range of situations likely to be encountered when receiving and validating data

Where and how to assess evidence

Valid assessment of this unit requires:

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when receiving and validating data, including coping with difficulties, irregularities and breakdowns in routine

receipt and validation of data in a range of (3 or more) contexts (or occasions, over time)

Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include, but are not limited to, a combination of 2 or more of:

case studies

portfolios

projects

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace and/or training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Information may be:

written

oral

photographic

electronic

classified

not in the public domain

financial

personal:

academic qualifications/academic transcripts

birth certificate

citizenship

decree nisi/decree absolute

deed poll

discharge certificate

employment histories

marriage certificate

passport

travel documents

about clients or staff

checked for age, compatibility and validity

Data sources may include:

applications

correspondence

declarations

diary entries

electronic records

email

fax records

files

graphics

incident reports

Internet/intranet

notes

personal records

pager records

security records

security risk management plans

telephone messages

video images

information provided under public interest disclosures, protected disclosures or whistleblowing legislation


Sectors

Not applicable.


Competency Field

Regulatory.


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.