Application
This unit describes the skills required to collect and assess information about the nature and conditions of translating and interpreting assignments and to keep work records. It includes skills required to reach a decision to accept or decline an assignment and to prepare effective work plans to maximise assignment outcomes and minimise risks from miscommunication.
This unit applies to those working as translators and interpreters in a range of contexts.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and industry codes and standards for ethical translating and interpreting adhered to.
Those undertaking this unit would work independently using support resources as required while performing specific tasks in a range of contexts.
No licensing, legislative or certification requirements apply to the unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section. |
1. Assess ability to complete assignment | 1.1 Receive assignment request and clarify scope and nature of work and conditions of engagement. 1.2 Identify performance expectations, limits and responsibilities and their implications for undertaking the assignment. 1.3 Consider personal availability and preparedness to satisfy assignment requirements. 1.4 Advise client or booking agency in a professional and timely manner of decision to accept or decline. |
2. Respond to assignment | 2.1 Record assignment details and review terms and conditions of engagement. 2.2 Resolve any queries and clarify procedures, including for payment. 2.3 Create and maintain records of assignment in accordance with good business practice. |
3. Develop work plan | 3.1 Identify factors that may affect assignment outcomes to determine planning needs. 3.2 Identify objectives and determine realistic time commitments and allocations. 3.3 Identify problems and seek assistance from client, specialist advisor, or peer network where necessary. 3.4 Organise activities within required timeframe and appropriate to type of assignment. |
4. Review and evaluate work plan | 4.1 Review preparation to confirm it addresses assignment requirements, and resolve outstanding issues. 4.2 Consider and implement adjustments to improve process and outcomes of future preparation. |
Evidence of Performance
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified, the candidate must demonstrate evidence of performance of the following for both a translation and an interpreting assignment for written languages, and for two interpreting assignments for spoken languages:
analysing the demands of assignments
confirming assignment requirements with clients and colleagues
developing action and work plans
using text, landline, mobile phone and email to establish and confirm assignment details
Evidence of Knowledge
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified, the depth of knowledge demonstrated must be appropriate to the job context of the candidate.
discourse mapping of interpreting assignments
professional procedures and guidelines and business standards applicable to accepting, declining and planning for an assignment
tools and equipment relevant to assignments, including commercial software used in assignments and office management
WHS practices and procedures relevant to nature of assignment
Assessment Conditions
Evidence must include examples of work plans and discourse maps prepared for assignments.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Foundation Skills
The foundation skills demands of this unit have been mapped for alignment with the Australian Core Skills Framework (ACSF). The following tables outline the performance levels indicated for successful attainment of the unit.
Further information on ACSF and the foundation skills underpinning this unit can be found in the Foundation Skills Guide on the GSA website.
Competency Field
Translating and interpreting