PSPWPI006
Manage emerging issues


Application

This unit describes the skills required to identify, assess and respond to emerging issues that may impact on workplace health and safety and/or workers compensation and/or injury management and/or workplace relations.

This unit applies to those working as workplace inspectors investigating emerging issues in a range of workplace situations.

The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.

Those undertaking this unit would work independently while performing complex tasks in a range of familiar contexts.

No licensing, legislative or certification requirements apply to unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions section.

1. Identify issues

1.1 Monitor the environment to determine emerging issues.

1.2 Conduct formal and informal research to identify emerging issues.

1.3 Clarify and confirm issues with stakeholders.

2. Assess potential impact

2.1 Estimate and record the scope and magnitude of the impact.

2.2 Determine the nature and consequence of the potential impact and use to develop a response strategy.

3. Develop a response strategy

3.1 Identify and prioritise response options.

3.2 Choose a response strategy that best addresses the impact in consultation with industry stakeholders.

3.3 Establish performance measures to evaluate the effectiveness of the chosen response strategy.

3.4 Implement the chosen response strategy.

4. Evaluate effectiveness of the response

4.1 Develop and document an evaluation plan.

4.2 Evaluate the response strategy against the predetermined performance measures.

4.3 Modify the response strategy if required.

4.4 Communicate the results of the evaluation to relevant stakeholders.

Evidence of Performance

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the candidate must demonstrate evidence of performance of the following on at least one occasion.

conducting research and analysis

conducting evaluations

communicating with audiences, requiring adaptation of style and language

questioning to confirm understanding

interpreting complex information

preparing written reports requiring formal structure and language

managing emerging issues in 3 or more contexts or on 3 or more occasions


Evidence of Knowledge

Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified the depth of knowledge demonstrated must be appropriate to the job context of the candidate.

work health and safety, workers compensation, injury management and/or workplace relations legislation

organisational policy and procedures

industry standards

codes of practice


Assessment Conditions

This unit contains no specific industry-mandated assessment conditions. Guidance on suggested and recommended conditions and methods can be found in the Implementation Guide.

Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.


Foundation Skills

Foundation skills are embedded within the elements and performance criteria of this unit.


Competency Field

Workplace inspection