This unit of competency involves the skills and knowledge required to develop networks and relationships and to liaise with other organisations. It includes establishing networks and relationships and communicating and interacting with other organisations.

The unit is applicable to personnel who formally liaise with other organisations to increase response effectiveness and community safety.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Establish networks and relationships

1.1

Formal and informal network opportunities are identified to support ongoing and future liaisons and collaboration

1.2

Relationships are developed to provide identifiable benefits to the organisation from shared expertise, information and/or resources

1.3

Participation in regular meetings and forums to support mutual cooperation

1.4

Consultation with affected and interested parties is undertaken to support organisational goals and objectives

2

Communicate and interact with other organisations

2.1

Information is provided to other organisations in a clear, concise and comprehensive manner

2.2

Communication with other organisations is conducted, in accordance with organisational policies and procedures

2.3

Information gathered from other organisations is used for improvement of services and to avoid duplication of effort

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Public Safety

Community Safety