This unit involves the skills and knowledge required to read and interpret maps. It includes identifying incident location from a caller, locating incidents using mapping systems, and using coordinates.

The unit applies to emergency communications personnel who locate emergency incidents and other public safety and service roles where the ability to read and interpret maps in rural and urban areas is required.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify incident location from caller

1.1

Ascertain incident location using communication techniques

1.2

Receive and integrate information and reports from a variety of identified sources

1.3

Identify and locate map features

2

Locate incidents using mapping systems

2.1

Enter coordinates into mapping system using information provided

2.2

Locate incident by analysing map features

2.3

Verify location with caller using system information

2.4

Save location to the mapping system, in accordance with organisational procedures

2.5

Provide directional information on request

3

Use coordinates

3.1

Translate and interpret coordinates from provided information

3.2

Convert coordinates into mapping location

3.3

Determine relevant reference points from given coordinates

3.4

Record location into relevant system, in accordance with organisational procedures

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Not applicable

Emergency Communications