PUAEMR006B
Treat risk at an operational level

This unit covers the competency required to identify, plan and implement treatment options in order to reduce risk.Personnel working at this level will normally operate in a relatively simple and routine workplace in which they use the organisation's policy and procedures. Personnel would normally have local supervisory/management responsibility and will apply known solutions to a variety of predictable problems.

Application

The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible.


Prerequisites

Prerequisite Unit/s

Nil


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Make risk decision

1.1 Calculated level of risk is compared to the established risk evaluation criteria and determined to be acceptable or unacceptable in consultation with the supervisor

1.2 Risk that is determined as unacceptable is documented and noted for treatment

2. Identify and select treatment options

2.1 Treatment options of known risks are identified and confirmed as contained in organisational policies and procedures or supervisor's guidance

2.2 Treatment options under consideration are evaluated for effectiveness within the given context

2.3 Selected treatment options are documented and communicated in accordance with organisational policies and procedures

3. Implement treatment options

3.1 Treatment plans incorporating selected options are implemented in accordance with organisational policies and procedures

3.2 Treatment plans are communicated in the workplace in accordance with organisational policies and procedures

3.3 Treatment plans are evaluated to determine residual risk following implementation

4. Monitor and review risk and the process

4.1 Effectiveness and efficiency of the treatment plan is monitored, reviewed and recorded in accordance with organisational policies and procedures to ensure compliance and validity

4.2 Residual risk is calculated and communicated to supervisors so that a decision can be made whether to accept this risk or to re-establish the risk management process

4.3 Treatments are adjusted and communicated following the review process

Required Skills

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

analytical and probing

communicate with stakeholders and convey information, including:

clarifying

listening

paraphrasing

questioning

summarising

critically evaluate an operational situation by listening, observing and clarifying information with supervisor

follow instructions/directives and report information

interpersonal

make notes of observations

participate in the team

problem solving skills for a defined range of problems

provide and receive feedback in a constructive manner

read and understand the organisation's plans, policies and procedures

represent mathematical ideas in appropriate format

voice personal view to the review process

Required Knowledge

aims and objectives of the task

organisational policies and procedures

risk management terminology and language in accordance with relevant standards (such as risk, hazard, risk assessment, risk management and risk treatment, residual risk, treatment plans, risk evaluation criteria)

team work principles and strategies

techniques for giving and receiving feedback in a constructive manner

techniques for supporting others

verbal and non-verbal communication techniques including body language, language style, active listening

written communication to a level required to complete workplace forms and reports

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to define and identify risk language, definitions and terminology. Evidence must also be provided of stakeholders' involvement throughout the treatment process and that an informed analysis and selection of treatment options has been undertaken using the methodology and procedures approved by the organisation

Consistency in performance

Competency should be demonstrated by gathering evidence over a range of workplace scenarios, using a variety of tools and methodology and should include the assessment of a variety of risks that may adversely impact on the organisation

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the workplace or under conditions that accurately simulate the workplace

Specific resources for assessment

Access to:

organisational documentation

relevant organisational standards

appropriate tools and methods used within the organisation

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Treatment options may include

Avoiding the risk

Reducing the consequences

Reducing the likelihood of the occurrence

Retaining the risk

Transferring the risk

Risks that may impact on objectives may include

Conflict

Economic

Environmental

Financial

Human behaviour

Legal

Natural events

Political circumstances

Safety

Technical

Organisational policies or procedures may include

Australian Standard AS/NZS 4360

Commonwealth and state/territory legislative requirements eg OHS Act

Industry standards and codes of practice

Organisational charter/business plan

Effectiveness include

Benefits to the individual

Benefits to the organisation

Cost benefits resulting from the implementation of the treatment

Cost of implementing the treatment option

Treatment plans include

Budgeting

Expected outcome of treatments

Performance measures

Responsibilities

Review process to be set in place

Schedules

Monitoring include

Critical observation

Identification of changes over time

Regular checking

Regular recording


Sectors

Not applicable.


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.