PUAEMR008B
Contribute to an emergency risk management process

This unit describes the outcomes required to participate in working groups or other forums that contribute to developing an emergency risk assessment and treatment plan for a community.The emergency risk management process used will be developed in close cooperation with the community and consistent with the National Emergency Risk Assessment Guidelines.No licencing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Application

This unit applies to workers who undertake emergency risk assessments with a community or part of a community. Such assessments are conducted at local, regional or state level by local governments, emergency management committees, public safety agencies, major event managers or other organisations that need to understand emergency risk to a community.

This unit is relevant to individuals with specific expertise who may be invited to participate in an emergency risk assessment working group.


Prerequisites

Not applicable.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1 Clarify the community context

1.1 Information about known risks, safety concerns, expectations and desired outcomes is collected and analysed.

1.2 Safety concerns, drivers, recent events, community views and sensitivities are identified.

1.3 Relevant legislation, policies, procedures and existing emergency management documentation and arrangements are identified.

1.4 Input to building an initial picture of community characteristics, safety expectations and perceptions of risk is provided.

1.5 Significance of available information for own organisation/constituency is assessed and reported.

1.6 Scope and focus of a feasible emergency risk management project are determined.

2 Apply the emergency risk management methodology

2.1 Own role, organisational responsibilities, limits of authority, scope of community knowledge and expertise are outlined to other group members.

2.2 Organisational resources that can be provided to support the emergency risk management process are identified.

2.3 Sources of useful, credible information are identified through stakeholders, community networks and interested parties.

2.4 Practical consultation, communicationand decision making strategies are agreed.

2.5 Processes for accountability and timely communication of accurate, consistent information to stakeholders are developed.

3 Develop risk statements and treatment options

3.1 Credibility, accuracy and currency of available risk information is assessed.

3.2 Additional information is sought from specialists, organisations and other stakeholders regarding information gaps and conflicting data or views.

3.3 Risk statements are jointly developed by considering sources of risk, elements at risk and vulnerability.

3.4 Risk statements are jointly analysed by considering the consequences and likelihood of occurrences.

3.5 Input is provided to help assess the effectiveness of existing treatment strategies.

3.6 Treatment options for risks are suggested that take into account implications for stakeholders, practical constraints and established assessment criteria.

3.7 Feedback on risks and treatment options is obtained from own organisation/constituency and other stakeholders.

3.8 Recommendations are jointly developed and submitted for approval.

4 Promote ownership for the process and outcomes

4.1 Comprehensive consultation is undertaken at all stages.

4.2 All positions and commitments are properly authorised before being communicated to others.

4.3 Management is kept informed of project progress, proposed variations in strategy, decisions and recommendations.

4.4 Variations to commitment of resources are negotiated with management.

4.5 All stages of the process, decisions and outcomes are documented in accordance with accountability, legislative, regulatory and organisational requirements.

4.6 Opportunities for improving emergency risk management processes are reported.

5 Work cooperatively with other participants and stakeholders

5.1 Commitment is demonstrated by sharing knowledge and expertise, completing allocated tasks on time and encouraging others to help achieve common goals.

5.2 Meeting procedures are observed.

5.3 Accurate information is provided at all times.

5.4 Opinions and advice are contributed while appreciating the boundaries and cultures of organisations and diverse views of other participants.

5.5 A wide range of reactions and views are actively sought.

5.6 Language used in meetings is appropriate to the broad range of participants.

5.7 Confidentiality and sensitivity of information and meeting processes are respected.

5.8 Conflicts are resolved constructively with a minimum of fuss.

5.9 Overall community safety outcomes are placed above personal or organisational/constituency interests.

Required Skills

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

analyse risks and implications and impacts of proposed treatments

demonstrate effective interpersonal interactions

ability to work effectively in small groups

negotiate commitment of organisation/constituency

promote two-way communication with organisation/constituency

research skills to identify sources of risk to the social, built, economic and natural environments

resolve conflicts constructively

summarise and explain key information clearly

value diversity of views and perceptions of risks

Required Knowledge

principles of risk management outlined in Australian Standard AS/NZS ISO 31000:2009 Risk management—Principles and guidelines

principles of emergency risk management outlined in National Emergency, Management Committee (2010), National Emergency Risk Assessment Guidelines

culture, diversity and history of communities, environments and associated concerns, issues and sensitivities, perception of risks

concepts and principles of emergency management

group dynamics, strategies for resolving conflict

legislative and regulatory requirements, agency/organisational arrangements relevant to emergency risk management

meeting procedures

organisational requirements for the provision of information, and authorisation of resources, and approval of reports/recommendations

roles and responsibilities of key response/recovery agencies and organisations

spatial information databases and presentation options

state/territory emergency risk management guidelines

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

provide constructive information and advice based on expertise, knowledge and experience of an organisation, constituency or community

keep their organisation/constituency informed of the emergency risk management process and outcomes and seek their regular input and feedback

work collaboratively with other participants to achieve outcomes that contribute to improved community safety

provide constructive input and gain organisational/constituency support for the outcomes through effective consultation and feedback

Consistency in performance

Competency should be demonstrated in a range of contexts throughout the life of a community emergency risk management project, or during components of a number of projects.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed participating in a group emergency risk management process and contributing to the joint development of a set of recommendations that address community safety in the workplace. Assessment is commonly undertaken in the context of an action learning project on-the-job.

Specific resources for assessment

Access to a community and the opportunity to contribute to an actual emergency risk management process and consider a range of community safety concerns.

Guidance information for assessment

This unit contains many transferrable skills, such as communication, consultation, research and analysis skills that can be applied in the emergency risk management context.

Assessors should use formative assessment strategies in a simulated environment to contextualise underpinning knowledge. Summative assessment requires application of the unit in a real-life project, often in an action-learning context.


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Information may include:

characteristics of natural, local and built environments

demographics (population distribution, social, cultural, health status and education data)

details of key infrastructure and emergency/support services

economic activity reports (employment, products, services, revenue)

government reports (e.g. environmental impacts)

Known risks may include:

commercial activity and legal relationships

economic

human behaviour and individual activities

management activities and controls

natural events

political circumstances

technology/technical issues

terrorism

Drivers may include:

changes in community characteristics

changes in legislation, policies and disaster/emergency management plans

changes in insurance policies and premiums

new sources of risk or changed perception of risk

planning deficiencies

recent emergency incident reports/debriefs, safety issues

recent judicial decisions

strategic and corporate plans

Legislation, policies and procedures may include:

arrangements specified in emergency management, land-use, environmental or other legislation

organisational or jurisdictional emergency risk management policies or procedures

existing disaster plans, agreements or memoranda of understanding

local planning regulations, development controls and environmental plans

Sources of useful, credible information may include:

community information booklets

credible individuals, group and community leaders

documented risk assessments by companies, organisations libraries, research reports, Australian bureau of statistics data, special needs groups, significant cultural organisations

family and historical records

media, council and emergency service personnel and records

spatial information databases

Stakeholders may include:

staff

client groups

decision makers

members of the public

community groups

industry groups

public and private sector organisations

non-government organisations

elected officials

Treatment options may include:

avoidance of the risk

removing a risk source

changing the likelihood of

an initiating event or source of risk occurring

a hazard impacting on elements at risk

changing the consequences of an identified hazard impact

sharing the risk

retaining the risk based on an informed decision

Practical constraints may include:

arrangements, roles and responsibilities set down in existing emergency management plans

availability of technical expertise, technology, equipment

budgets, time, availability and capability of people

land use planning

legislation covering emergency management, environmental management, safety standards, local government regulations

limited community knowledge of emergency risk management processes and benefits

political, social and cultural considerations


Sectors

Not applicable.


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.