This unit of competency involves the skills and knowledge required to coordinate and implement a range of human resource management activities.

The unit applies to personnel responsible for managing human resources for a designated area of responsibility and applying organisational policies including equal employment opportunity, industrial awards and Work, Health and Safety (WHS)/Occupational Health and Safety (OHS). A designated area of responsibility may include a region, brigade or a business unit or department.

The fire sector is those sections of government departments, statutory authorities or organisations that have responsibility under jurisdictional arrangements for the delivery of firefighting and fire management services.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identifyand interpret industrial agreements and awards

1.1

Industry awards and workplace agreements are interpreted and applied

1.2

Organisational policies that relate to industrial relations are communicated to all personnel, in accordance with organisational procedures and employee consultative processes

1.3

Unions are consulted, in accordance with organisational procedures

2

Settleemployee grievances and complaints

2.1

Grievances and complaints are received, recorded and treated confidentially, in accordance with organisational procedures

2.2

Investigation of grievances and complaints is undertaken, in accordance with organisational procedures

2.3

Findings of the investigation are concluded and appropriate action is taken

2.4

Settlement of grievances and complaints is undertaken, in accordance with organisational policies, procedures and legislation

3

Applying human resource legislation

3.1

Human resource legislation requirements are identified and implemented within the organisation

3.2

Organisational policies and procedures are implemented to ensure the working environment is equitable, safe and conforms to legislation, government policy

3.3

Management is advised of unsafe or discriminatory situations within the organisation that requires intervention

4

Administer disciplinary procedures

4.1

Disciplinary matters are investigated to examine possible actions and designated personnel are sent a comprehensive briefing

4.2

Disciplinary matters are dealt with, in accordance with organisational procedures

5

Appraise personnel and coordinate progressionactivities

5.1

Personnel are informed of progression and promotional opportunities

5.2

Activities related to providing promotional opportunities are coordinated, in accordance with organisational procedures

5.3

Confidentiality of performance appraisal is maintained, in accordance with organisational procedures

6

Evaluate and utilise expertise of personnel

6.1

Specific strengths and weaknesses of personnel are identified and utilised for the attainment of work group outcomes and job satisfaction

6.2

Individual and work group development is supported by facilitation of team building activities

7

Produce succession plans

7.1

Succession plans are produced and implemented to assist with the smooth transition of personnel from one job to another

7.2

Information on competencies and other organisational requirements for each job role is communicated to all personnel

8

Establish performance indicators

8.1

Organisational performance indicators are established

8.2

Individuals and work groups in the organisation are informed of performance standards and indicators

8.3

Performance indicators are reviewed with individuals and work groups to ensure they match organisational requirements

9

Identify development needs of personnel

9.1

Human resource planning advice is sought from appropriate sources, if required, when scoping personnel development needs

9.2

Training and development needs of personnel are identified

9.3

Plans for personnel development are implemented, in accordance with organisational procedures and practices

9.4

Personnel are encouraged to acquire new skills and to develop existing knowledge and skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Fire

Fire