This unit of competency involves the skills and knowledge required to manage all activities and personnel deployed to resolve Level 1 incidents. Level 1 incidents are characterised by being able to be resolved with the use of local or initial response resources only.

It includes receiving incident response requests, proceeding to the incident, establishing control, assessing the incident, developing and implementing an incident action plan, concluding the operation and supervising post response activities.

A person performing this role has the title of Incident Controller Level 1and is appointed by the organisation with the legislative responsibility for overall management of the incident. Authorisation to perform this role is subject to organisational policies and procedures.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Receive incident response request

1.1

Requests for response are received and dealt with, in accordance with organisational policies and procedures

1.2

Incident information is obtained and assessed to inform decision making processes

1.3

Location of incident and most appropriate route are ascertained

2

Proceed to incident

2.1

Personnel, equipment and transport resources are dispatched promptly, consistent with the nature of the incident and information available

2.2

Communications are established and maintained, in accordance with organisational procedures

2.3

Appropriate route to the incident is followed to minimise response time

2.4

Hazards en route are recognised and negotiated to minimise risk

2.5

Observations are made en route to assist with incident assessments

2.6

Operational response is conducted, in accordance with organisational procedures

2.7

Arrival at the incident is confirmed, in accordance with organisational policies and procedures

3

Establish control

3.1

Control is assumed and communicated, in accordance with designated responsibility and authority

3.2

Communications are established, in accordance with organisational policies and procedures, to provide for exchange between the Incident Controller and involved parties

3.3

Log and/or record of activities and decisions is kept, in accordance with organisational policies and procedures

4

Assess incident

4.1

Initial assessment of the incident is carried out promptly

4.2

Hazards and risks are assessed, monitored and minimised or controlled

4.3

Resources are assigned for the incident

4.4

Need for additional resources is identified and requested, in accordance with organisational policies and procedures

4.5

Actions are taken to protect, secure and preserve incident scene

4.6

Incident potential is assessed and transition to a higher level incident is considered

5

Develop and implement Incident Action Plan

5.1

Incident Action Plan (IAP) appropriate to incident is developed based on available information, in accordance with organisational procedures and safety requirements

5.2

Objectives, strategies and tactics are determined, and tasks are allocated to personnel

5.3

Incident personnel are briefed clearly, accurately and in a timely manner

5.4

Incident information is communicated to key stakeholders

5.5

IAP is implemented, continually monitored, reported on and reviewed in the light of additional information and is communicated to participating and pertinent personnel and participating organisations, in accordance with organisational procedures

5.6

Appropriate resources are deployed to deal with the incident

5.7

Response is adjusted in a timely manner

5.8

Leadership, supervision and team welfare are provided to ensure performance and practice is, in accordance with organisational policies and procedures

5.9

Changes to the IAP are communicated to participating personnel and organisations

6

Conclude operation

6.1

Final incident assessment is conducted, in accordance with organisational procedures

6.2

Incident actions and decisions are recorded, in accordance with organisational policies and procedures

6.3

Incident is concluded, in accordance with organisational procedures

7

Supervise post response activities

7.1

Welfare of team members is assessed, and appropriate action is taken, as required

7.2

Equipment cleaning, repair, storage and replenishment is supervised

7.3

Debriefing requirements are met

7.4

Post incident reports are prepared, in accordance with organisational procedures

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions may be found in the Companion Volume Implementation Guide.

Public Safety

Operations