ELEMENT

PERFORMANCE CRITERIA

1. Establish control

1.1 Control is established in accordance with organisational policies and procedures.

1.2 Identity of the Incident Controller is communicated to participating organisations/authorities.

1.3 Communications systems are activated in accordance with organisational policies and procedures.

1.4 Command and control facilities are established.

2. Conduct an assessment of the incident

2.1 Required information to manage the incident is sought and obtained, including operational briefing from the previous Incident Controller, if appropriate.

2.2 Risk assessment of all factors impacting on the response is conducted.

2.3 Key people and relevant support agencies are identified and notified, and communication channels are established to allow required exchange of information.

2.4 Resources required to deal with the incident are identified.

2.5 Constraints which may impede the response are identified.

2.6 Relevant information is analysed and processed to establish priorities for dealing with the incident.

2.7 Actions are taken to protect, secure and preserve incident scene, where required.

2.8 Incident potential is assessed and transition to a Level 3 incident is considered.

3. Establish and maintain a control structure

3.1 Incident management structure appropriate to the incident is established and functions are delegated .

3.2 Control structure is scaled up or down in response to changes within the emergency environment.

3.3 Reporting processes are activated in accordance with organisational policies and procedures, to provide continuous monitoring and evaluation of incident.

4. Develop Incident Action Plan

4.1 Incident Action Plan (IAP) is developed and adjusted if required in accordance with response requirements and operational guidelines.

4.2 IAP is updated for the next shift, if required.

5. Implement Incident Action Plan

5.1 IAP is communicated to teams in accordance with organisational guidelines.

5.2 Resources are requested, acquired and deployed to ensure IAP is implemented in accordance with organisational guidelines.

5.3 Operations are monitored in accordance with IAP.

5.4 Operational reports are gathered in accordance with organisational policies and procedures.

6. Maintain control of incident

6.1 Briefings and planning meeting requirements with IMT and key personnel are met.

6.2 Incident Management Team support is maintained.

6.3 Information is provided to community and other stakeholders.

6.4 Incident records are maintained in accordance with organisational guidelines.

7. Conclude incident activities

7.1 Support requirements for recovery management are provided as required.

7.2 Resources are accounted for and demobilised in accordance with organisational policies and procedures.

7.3 Operational debriefing is conducted in accordance with organisational guidelines.

7.4 Welfare of team members is assessed and appropriate action is taken.

8. Manage post incident operations

8.1 Post operational documentation is completed to organisational requirements.

8.2 Effectiveness of operations is evaluated and documented.

8.3 Recommendations are made for changes in policies and procedures where applicable.

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

access information and support from the control facility

deploy human and physical resources effectively and efficiently including electronic data exchange systems, equipment and consumables, other organisations' personnel

develop IAPs including predicting consequences and identifying improvements

identify and use correctly equipment and materials

use a range of information technology devices including computers

use tools and techniques to solve problems

Required Knowledge

agency work systems and equipment

Australasian Inter-service Incident Management System (AIIMS) structure and principles

codes of practice and legislation

crime scene contamination

current principles and practices in response activities

emergency management plans

emergency site layout

organisational command structure

processes and procedures

relevant agreements

roles and responsibilities of involved organisations, e.g. crime scene establishment

security and confidentiality of material

team and personnel management

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to:

control an incident

approve plans and strategies (such as the IAP) to control the incident

establish effective liaison and cooperation with all relevant persons, including the affected community, external to the incident

manage the incident as effectively and efficiently as the circumstances allow

establish systems and procedures for the safety, health and welfare of all persons working at the incident.

Consistency in performance

Competency should be demonstrated over time in a range of actual or simulated workplace environments.

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in an operational environment or in an industry-approved multi-agency simulated workplace environment.

Specific resources for assessment

Access is required to:

Level 2 incidents or simulation of Level 2 incidents, in a multi-agency response environment

equipment, personnel, facilities appropriate to a Level 2 incident and within the bounds of responsibility

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision and/or mentoring, which is typically recorded in a competency workbook.

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment.

Assessment may occur in an operational environment or in an industry-approved simulated work environment. Forms of assessment that are typically used include:

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Organisational policies and procedures may vary between sectors and organisations and may include:

Civil aviation orders

Corporate and strategic plans

Environmental management and sustainability

Legislation and regulations relevant to the operation/ incident/response

Legislation relevant to the organisation

Organisational personnel practices and guidelines

Organisational quality standards

Operational performance standards

Operational procedures

State/territory emergency management arrangements

Command facilities may include:

Field facility such as an existing airfield, helipads or established operations centre

Establishing command facilities may include:

Climatic conditions

Communication modes

Environment

Logistical operations

Proximity to incident

Security arrangements

Site access and exit requirements

Size and type of structure

Special incident requirements

Topography

Assessment of the incident may include:

Adequacy of allocated equipment

Capability of assigned personnel

Hazards

Information gathered from existing plans/databases

Meteorological profiles and forecasts

Predictions

Predictions of the incident's likely development including key risk exposures:

life

environment

property

Type of incident

Required information may include:

Advice/information from:

safety Advisor

technical specialists

Briefing from previous Incident Controller

Information from other organisations, witnesses or observers on scene

Organisational documentation

Incidents may include:

Accident

Animal and marine mammal rescue

Crime

Fires

Flood

Hazardous substances and dangerous goods

Public disorder

Rescues

Searches

Storms

Operational briefings/debriefings may include:

Alternative strategies and the economic, social, public health and environmental risks associated with each

Arrangements for record keeping

Arrangements in place to facilitate planning function

Current and expected resourcing at the incident

Current and projected situation

Current arrangements for information dissemination

Current incident objectives, strategies and their rationale

Key risk exposures

Opportunity to clarify understanding

Resources may include:

Aircraft

Amenities

Equipment

Equipment characteristics

Human:

operations personnel

support personnel

volunteers

Local, state/territory and federal governments

Material

Parking

Personnel

Physical:

communication devices

equipment

machinery

technology devices

vehicles/vessels

Safety equipment

Specialised personnel such as aviation authorities

Support services

Constraints may include:

Aboriginal and Torres Strait Islander sacred sites

Constraints on road closure

Existing emergency management plans

Financial

Hazardous areas

Legislative

Military areas

Other areas of environmental and cultural significance

Other areas requiring permission and/or authorisation to enter

Prevailing weather

Redirection of water course

Restrictions on duration of work or the conditions under which personnel may be employed

Resources

Seasonal factors

Time

Wilderness areas

Monitoring may include:

Assessment of safety procedures utilised

Completion of organisational documentation

Financial statements

Input to debriefs

Journal records

Post-operational report

Situational reports

Incident Action Plan may include:

Accommodation and welfare arrangements

Communications Plan

Incident objectives

Information on alternative or fallback strategies

Information Plan for dissemination of information to all stakeholders

Information regarding the necessary logistical arrangements

Management arrangements, including establishment of sectors and divisions

Management structure if established

Maps or site plans of the incident

Medical Plan and consideration of occupational health and safety issues

Resources to be allocated to each division and sector

Statement of current situation and predictions of the incident's likely development (including key risk exposures)

Strategies to achieve defined incident objectives

Structural chart depicting the personnel in the incident management arrangements, including establishment of sectors and divisions

Timings of meetings and changeovers

Traffic management

Monitoring operations may include:

Environmental impacts

Progress against plan

Utilisation of resources and potential of incident

Welfare of personnel

Key personnel may include:

Community organisations

Local, state/territory and federal government representatives

Media

Other emergency services organisations

Welfare of team members may include:

Fatigue management

Physical needs such as refreshments

Physical stress

Psychological stress