The application for this unit has not been fully developed. It will be reviewed as part of the process of implementing the Design Model for Streamlined Training Package Material.
Not applicable.
ELEMENT | PERFORMANCE CRITERIA |
1. Obtain and evaluate planning information | 1.1 Information requirements are identified accurately and re-evaluated at regular intervals 1.2 Information is collected in time to be of use 1.3 A variety of sources of information are regularly scanned for usefulness, reliability and cost 1.4 Opportunities are taken to identify, establish and maintain contacts with those who may provide useful information 1.5 The needs of clients are researched, confirmed and assessed 1.6 Alternative methods of collecting information are identified and utilised when normal information routes are blocked 1.7 Information is collated and organised into a form to optimise planning 1.8 Conclusions drawn from relevant information are based on reasoned argument and appropriate evidence |
2. Forecast trends and developments which affect service delivery goals | 2.1 Forecasts are based on the best information available within given constraints of cost and time 2.2 Assessments of future trends and developments are made at appropriate time, on a regular basis, and prior to planning 2.3 The assumptions made and degree of certainty are clearly stated 2.4 The impact of the relevant trends on the operations of the area of control are clearly illustrated 2.5 The forecasts provide suitable quantitative information for taking decisions on resource allocation 2.6 Review systems are used to identify and evaluate service needs in area of control 2.7 Risk management aspects are calculated and included in planning |
3. Coordinate planning | 3.1 Networks are established as required to ensure all stakeholders are informed and involved 3.2 Stakeholders who may be affected by strategies developed are included in the planning process 3.3 Strategies are communicated to appropriate personnel 3.4 The work of stakeholders is coordinated to ensure efficiency and effectiveness |
4. Develop strategies to support organisational goals | 4.1 Outcomes of planning are consistent with the organisational goals and policies 4.2 Outcomes are realistic and measurable and indicate the criteria to be used in measuring performance 4.3 Implications for resource acquisition and allocation are realistically calculated and clearly presented |
5. Negotiate and secure agreement for strategies | 5.1 Negotiations are conducted ethically 5.2 Concessions made remain consistent with the original intentions and with the objectives of the organisation 5.3 Communication channels are kept open whilst additional support, arguments or further evidence is obtained when agreement is not immediately possible 5.4 Agreements which have wider implications for the organisation are considered and relevant stakeholders are advised and consulted |
6. Provide professional and technical direction and advice | 6.1 Professional and technical advice is provided either on request or where it will improve the quality of strategic decisions 6.2 Professional and technical advice is provided in a timely manner 6.3 Personal preference or opinion offered is clearly distinguished from professional or technical advice 6.4 Interests are declared when the interests of the manager's own area affect the advice given |
7. Establish/revise systems for future service delivery | 7.1 Monitoring systems are established to provide feedback information for future planning 7.2 Information is disseminated to appropriate personnel and relevant stakeholders in a timely manner and appropriate format |
This describes the essential skills and knowledge and their level, required for this unit. |
Required Skills |
listening research analyse and interpret information forecasting trend analysis establish networks communicate negotiating |
Required Knowledge |
organisational policy organisation review systems risk management principles organisational information sources |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | It is essential for this unit that competence be demonstrated in the ability to develop strategies that accurately reflect organisational policies and facilitate the realisation of policy objectives. Consistency in performance Evidence will need to be gathered over time in an actual or simulated work environment. |
Context of and specific resources for assessment | Context of assessment Evidence should be gathered over a period of time in a range of actual or simulated workplace environments. Specific resources for assessment No special requirements. |
The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below. | |
Information sources may include: | departmental information computer information systems intelligence community information other organisations |
Information requirements are: | accurate timely concise current format that can be used easy to obtain |
Community requirements may include: | surveys crime statistics community concern public press representations - members of parliament, community leaders departmental policy |
Information presentation may include: | computerised systems local information systems intelligence systems |
Forecast trends may include: | crime statistics compare with similar areas trends in crime social changes population demographics |
Impact of trends may include: | type of crime time of crime area of crime frequency of crime impact on community planning implications surrounding areas crime trends strategies in surrounding areas that may impact |
Review systems may include: | regular feedback from patrols and clients crime statistics trends effect of strategies on surrounding areas client satisfaction |
Risk management: | cost benefit |
Networks may include: | peers other patrols formal/informal specialist groups community contacts other organisations other police services |
Stakeholders may include: | department community government bodies other organisations other police services |
Communication channels may include: | formal and informal written verbal/written verbal departmental policy client need to know |
Resource implications may include: | finances personnel equipment specialist groups other organisation involvement joint operations |
Review systems may include: | feedback reports - verbally or written department requirements statistics outcomes against expected outcomes client satisfaction personnel satisfaction |
Not applicable.
This unit contains employability skills.
Not applicable.