• PUAPOL028B - Manage investigation information processes

PUAPOL028B
Manage investigation information processes

This unit covers the competency to gather and process information pertaining to criminal investigations undertaken by designated investigators.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

Application

The application for this unit has not been fully developed. It will be reviewed as part of the process of implementing the Design Model for Streamlined Training Package Material.


Prerequisites

Not applicable.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Use information-gathering techniques

1.1 Potential sources of information are identified and assessed

1.2 Identified sources of information are utilised

1.3 Information is obtained from identified sources, in accordance with organisational guidelines, Freedom of Information and Privacy legislation

1.4 Informants are cultivated and managed

1.5 Persons/locations of interest are monitored

2. Evaluate information

2.1 Elements of offence and coronial needs are identified

2.2 Persons/locations of interest are identified and profiles maintained

2.3 All potential intelligence/evidence is identified from obtained information

2.4 The validity and integrity of the information is evaluated fairly and objectively

2.5 Relevant information is used to inform decision-making

2.6 Information is corroborated independently where possible

3. Respond to information

3.1 Information is placed into relevant information systems in accordance with organisational policy and procedures

3.2 Information is communicated to relevant areas

3.3 Security of information is maintained

3.4 Information gathered is responded to through immediate action or further inquiry or filing

Required Skills

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

written and oral communication (listening, establishing rapport, public relations, negotiation, conflict resolution, feedback)

sourcing

collecting and evaluating diverse pieces of information

using information storage and retrieval systems

classifying information

validating information

compliance with operational safety guidelines when dealing with informants

identifying and managing informants

disseminating information in appropriate forms

Required Knowledge

organisational corporate goals and objectives

legislation and organisational guidelines relevant to information collection

storage and retrieval including FOI and Privacy legislation

organisational guidelines for dealing with informants

investigative processes

including surveillance and intelligence processes pertaining to the area of investigational responsibility

information sources

security classification criteria and dissemination protocols

information evaluation processes for establishing validity and reliability

professional codes of conduct/ethics relating to the investigatory process

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in the gathering of information that is accurate and relevant to the investigation.

Consistency in performance

Evidence of competency in this unit will need to be gathered over time and from across a range of simulated and/or actual workplace activities.

Context of and specific resources for assessment

Context of assessment

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments.

Specific resources for assessment

No special requirements.


Range Statement

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Potential sources of information may include:

internal (documents/databases, intelligence, specialist sections such as covert/surveillance policing, technical services and forensic services and other police)

external (witnesses, victims/suspects/informants/ informers, government agencies and authorities, private agencies, literature, members of the public, surveillance)

Informants may be cultivated and managed in the following ways:

researching background reliability

communicating with persons at all levels

recording information accurately

displaying knowledge of specialist crime culture and terminology

identifying motives of informants (these may include money, revenge, consideration of penalty, civic duty)

controlling informants effectively

registering informants correctly

maintaining personal integrity

anonymity and own counsel

maintaining contact with informants regularly

being self-motivated in cultivating informants

Evidence may include:

direct

circumstantial

physical

opinion

documentary

hearsay

Information systems are:

either computer based or manual. What relevant information systems are depends on:

importance of information

sensitivity of information

reliability of information

where information is to be disseminated


Sectors

Not applicable.


Employability Skills

This unit contains employability skills.


Licensing Information

Not applicable.