The application of this unit in the workplace - the environments, complexities and situations involved - will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

This text will be useful for the purposes of job descriptions, recruitment advice or job analysis; where possible, it will not be too job specific to allow other industries to import it into other Training Packages, where feasible.

Prerequisite Unit/s

PUATEA001B Work in a team

ELEMENT

PERFORMANCE CRITERIA

1. Undertake work activities

1.1 Work requirements are identified and undertaken

1.2 Instructions and directions are understood and implemented

1.3 Communication is maintained with team leader advising of progress of task/activity

1.4 Personal safety and safety of others is maintained

1.5 Any legal requirements and/or ramifications of activities are communicated to team leader

1.6 Work area is determined or selected in accordance with operational or organisation's requirements

1.7 Equipment is operated in accordance with the manufacturer's specifications

1.8 OH&S and the organisation's policies and procedures

2. Accept responsibilities

2.1 Responsibilities are accepted according to the organisation's policy and procedures

2.2 Team leader is appraised of the outcome of task/activity

2.3 Any activity that exceeds the scope of the defined task is referred to the supervisor

3. Set performance requirements

3.1 Performance requirements are based on objectives and goals and agreed with supervisor

4. Maintain team performance

4.1 Individual performance is monitored against defined performance requirements and appropriate action taken to maintain performance if required

4.2 Performance of others is monitored and appropriate action is taken through coaching and mentoring to ensure team objectives and goals are met

4.3 Supervisor is provided with feedback and constructive advice

4.4 Issues which cannot be rectified or addressed are referred to the supervisor for appropriate action according to the organisation's policy

4.5 Supervisor is advised of any changes in priorities or tasks

4.6 All required documentation relevant to performance is completed

5. Act as a team leader as required

5.1 Responsibility for the performance of the team is accepted

5.2 Goals are set, tasks identified and presented to team members

5.3 Instructions and directions are communicated to team members clearly and unambiguously

5.4 Team members' concerns and queries are recognised, discussed and dealt with

5.5 Any legal requirements and/or ramifications of team activities are communicated to team members

5.6 Duties, rosters and responsibilities are allocated to team members having regard to the skills and knowledge required to properly undertake the assignment or task and according to organisation's policy and procedures

5.7 Feedback on own performance is provided as required

5.8 Level of authority is recognised and adhered to

5.9 Operational debrief is conducted in accordance with the organisation's requirements

This describes the essential skills and knowledge and their level, required for this unit.

Required Skills

communicating instructions and directions

communicating performance expectations

completing a range of documentation

encouraging team members

informal performance counselling

providing feedback on performance

representing issues to management

team building

Required Knowledge

defined OH&S policies and procedures

knowledge of current principles and practices

legal requirements and ramifications of team activities

method of monitoring performance

organisation's policy for referring performance issues

organisation's policy relevant to hours of work and work allocation

organisation's requirements for documenting team performance and activities

procedures and methods of setting performance expectations

required to work in a team

team members' duties and responsibilities

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential for this unit that competence be demonstrated in communication of performance expectations and providing feedback to team members

Consistency in performance

Evidence should be gathered over a period of time in a range of actual or simulated workplace environments

Context of and specific resources for assessment

Context of assessment

On the job or in a simulated work environment. Where workplace observation is insufficient simulations or case studies may be used

Specific resources for assessment

No special requirements

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.

Scope of allocated task may include

extent of activity

content of activity

degree of responsibility for task

Performance requirements include

goals

objectives

plans

standards

performance indicators

production rates

Work area may be dependent upon

activity conducted

road accessibility

logistical support

water availability

vicinity of built-up areas

areas of reduced visibility

distance to operation

hazards

vehicle parking

Performance issues may include

occupational health and safety

hours of work details

concerns about ability to complete work

inadequate resources

Appropriate personnel may include

manager

human resource personnel

team leader

supervisor

team members

Required documentation may include

forms

proformas

incident reports

rosters

timesheets

written reports

logs

standard operating procedures

checklists

Activities may include

non operational activities:

tasks

projects

preparing documentation

operational activities:

responding in a combat or support role to natural emergencies

(fire

flood)

technological/industrial emergencies

civil/political emergencies and non-emergency operations including community events

public relations activities

sporting events

parades

festivals

Conditions under which operational activities may be may include

hazardous conditions including adverse weather

after dark operations

emergency operations

difficult terrain

time pressure

varying time frames from immediate/short term to long term response operations

varying access to equipment necessitating the use of improvised techniques

varying levels of resources

single or multi organisation responses

This unit contains employability skills.