RGRROP312A
Perform duties of licensing or registration clerk

This unit of competency specifies the outcomes required to apply knowledge of racing terminology, identification of greyhounds or horses, and classes of registration or licenses to racing governing body applications and renewals process. It requires an ability to communicate verbally and provide assistance to customers when submitting applications, close attention to detail and timely completion of required documentation.This unit of competency operates in workplace environments of racing administration, stables, kennels, racecourses and public areas.Licensing, legislative, regulatory or certification requirements may apply to this unit. Check with your State Principal Racing Authority for current license or registration requirements.

Application

This unit of competency supports racing industry personnel who are required to perform the administration duties of a racing governing body licensing or registration clerk as part of their job role.

Competencies attained in this unit apply to the greyhound, harness and thoroughbred codes of the industry. Consequently when performance criteria are applied they will relate to either the greyhound code or harness code or the thoroughbred code and statements of attainment will reflect this distinction.

This unit can be contextualised for other industries while also maintaining the integrity of the unit.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Identify greyhounds or horses.

1. Terminology used to describe identification features of greyhounds or horses is applied.

2. Brands are described using racing terminology and reproduced as required.

3. Registration documents are interpreted using racing terminology .

Process documentation.

4. Documents used to identify registered or licensed greyhounds or horses and/or racing participants are completed using racing terminology.

5. Classes of license or registration are defined.

6. Customers are provided with assistance to complete and submit applications.

7. Applications and renewals are processed within time constraints.

8. Requests for information from stewards and other relevant staff are dealt with in a timely manner.

Required Skills

Required skills

accurate data processing skills

applying OHS and environmental work procedures

communicating with stewards, racing officials, licensed and registered personnel and others using assertive communication techniques to gather, interpret and relay information relating to industry licensing or registration requirements

completing duties in accordance with safe operating procedures and nominated time frame

complying with organisational policies and procedures

consulting concisely and effectively with customers, colleagues and team members

evaluating advantages or disadvantages of a variety of potential solutions to problems

making effective decisions

operating a range of office equipment and technology

providing prompt and courteous customer service

reading and interpreting workplace documentation, including rules of racing and licensing or registration applications

researching and evaluating information, including animal identification features

relating to people from a range of social, cultural and ethnic backgrounds and with varying physical and mental abilities

written communication skills to complete workplace documentation and reports.

Required knowledge

animal identification features and terminology

communication procedures, including reporting lines within the workplace and wider racing industry

hazards and potential hazards in the workplace and risk control procedures

industry terminology related to licensing and registration

OHS and environmental legislative requirements

organisational policies and procedures

principles of effective communication

procedures for operation and maintenance of equipment

relevant rules of racing

reporting requirements for irregularities and problems.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit and include evidence of the following:

knowledge of the requirements, procedures and instructions that are to apply when undertaking licensing and registration duties

implementation of procedures and timely techniques for the safe, effective and accurate application of licensing and registration duties

working with others to undertake and complete procedures that meet required outcomes.

Evidence should be collected over a period of time in a range of workplace-relevant contexts and include dealings with an appropriate range of situations.

Context of, and specific resources for assessment

Competency must be assessed in a racing workplace that provides access to the required resources. Assessment is to occur under standard and authorised work practices, safety requirements and environmental constraints. It is to comply with relevant regulatory requirements or Australian Standards requirements.

Assessment of the practical components of this unit will be by observation of relevant skills.

The following resources must be available:

industry supervised access to racing administration offices relevant to the applicable racing code

materials and equipment relevant to assessing candidate's ability to perform licensing and registration duties

work instructions and related documentation.

Method of assessment

Assessment methods must satisfy the endorsed Assessment Guidelines of the Racing Training Package.

The suggested strategies for the assessment of this unit are:

written and/or oral assessment of candidate's required knowledge

observed, documented and firsthand testimonial evidence of candidate's application of practical tasks.

Evidence is required to be demonstrated over a period of time, therefore where performance is not directly observed any evidence should be authenticated by supervisors or other appropriate persons.

This unit may be assessed in a holistic way with other units of competency relevant to the industry sector, workplace and job role.

Guidance information for assessment

Assessment methods should reflect workplace demands (e.g. literacy and numeracy demands) and the needs of particular target groups (e.g. people with disabilities, Aboriginal and Torres Strait Islander people, women, people with a language background other than English, youth and people from low socioeconomic backgrounds).


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Terminology used when identifying greyhounds or horses may include:

brands classification

body marking classification

directional terms, for example:

forequarter

hindquarter

near-side

off-side

electronic identification

gender classification

height classification

pedigree

points of the greyhound or horse.

Identification features of greyhounds or horses may include:

brands

breeder of animal

colours

date of whelping (greyhound specific)

DNA

markings

owner

racing name

registration number

sire and bitch or dam

sex.

Brands may be described by:

age brands

alpha angle coding

ear brands (greyhound specific)

freeze brands.

Documents used may include:

applications for racing colours

applications for animal names

incoming or outgoing clearances for interstate and overseas

leases and lease cancellations

microchip records

pup or foal registrations

syndications

transfers of ownership.

Racing participants may include:

animal owners

licensed and registered personnel.

Classes of license or registration may include:

approved rider

apprentice jockey

catching pen attendant

driver

greyhound attendant

jockey

number one trainer

owner

owner trainer

public trainer

stablehand

stud master/manager

trackwork driver

trackwork rider.


Sectors

Unit Sector

Greyhound, harness and thoroughbred racing codes


Employability Skills

This unit contains employability skills.


Licensing Information

Refer to Unit Descriptor