SHBBRES001
Research and apply beauty industry information


Application

This unit describes the performance outcomes, skills and knowledge required to access information and update knowledge of the beauty industry and relevant industry legislation.

It requires the ability to research beauty industry trends, and its relationship to other industries, and how beauty therapists can use this information to enhance own work performance.

This unit applies to beauticians, nail technicians, make-up artists and retail cosmetic assistants who work in beauty and nail salons and in beauty retail outlets. In this environment they make routine decisions within a defined range but are expected to be up-to-date with industry trends.

No occupational licensing, certification and specific legislative or certificate requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Source and use information on beauty industry.

1.1 Identify and access sources of information on the beauty industry.

1.2 Obtain information that assists effective work performance within the industry.

1.3 Apply knowledge of beauty industry to enhance quality of own work performance.

2. Source and apply information on legal and ethical issues for the beauty industry.

2.1 Identify sources of legal and ethical information to assist effective work performance.

2.2 Identify legal obligations and ethical industry practices that impact on clients and treatments.

2.3 Interpret and apply legal and ethical information according to organisational requirements.

3. Update knowledge of beauty industry and products.

3.1 Update knowledge of beauty industry, products and services regularly.

3.2 Monitor current issues of concern to industry.

3.3 Share updated beauty industry information with clients and colleagues as required.

Evidence of Performance

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

access and interpret information to update knowledge of the beauty industry from the following sources:

industry associations

trade magazines

source and interpret information on the following from the above sources, and share with colleagues to improve knowledge of the beauty industry, current trends and workplace requirements:

career opportunities within the industry

environmental issues and requirements

industrial relations issues

industry expectations of employees

industry working conditions

relationship between other related industries

new products, technology, techniques and services

work ethic required to work in the industry

source plain English information on federal, state or territory, or local council legislation, regulations and requirements, and ethical issues as they relate to working in the beauty industry for each of the following:

consumer protection and trade practices

duty of care

hygiene

work health and safety.


Evidence of Knowledge

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

sources of information on the beauty industry relevant to own work activities

career pathways within the beauty industry

relationships between the beauty industry and other related industries

industry expected work ethic and expectations of employees in the beauty industry

role, services and support provided by trade unions, employer groups and professional associations relevant to own work in the beauty industry

environmental responsibilities of businesses and employees in the beauty industry in relation to own practice:

energy and water conservation

recycling

waste minimisation

legal and ethical issues applicable to own day-to-day work activities in the beauty industry as detailed in organisational procedures and processes:

advertising

anti-discrimination

confidentiality

consumer protection

duty of care

equal employment opportunity

health and hygiene

insurance

licensing

overbooking

pricing

privacy

product recommendations

training

workplace relations

purpose and impact on self, colleagues, and day-to-day work activities in the beauty industry of key applicable requirements of federal, and state or territory legislation and regulations:

anti-discrimination

Australian consumer law

duty of care

equal employment opportunity

hygiene

work health and safety

workers compensation

workplace relations.


Assessment Conditions

Assessment must ensure use of:

beauty industry information sources:

trade journals or magazines

industry contacts, mentors or advisors

internet

industry media.

Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors.


Foundation Skills

Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement.

Skill

Description

Reading skills to:

comprehend the content of plain English information about legal obligations

interpret unfamiliar information.

Writing skills to:

produce notes, summarise and record information in basic documents such as information sheets, portfolios and files.

Oral communication skills to:

use open and closed probe questions and actively listen to clarify information from other colleagues, suppliers and industry bodies.

Self-management skills to:

take responsibility for sourcing and updating current and emerging beauty industry information and products and services.

Technology skills to:

use a computer and keyboard

search the internet for information.


Sectors

Beauty


Competency Field

Research