Application
This unit describes the performance outcomes, skills and knowledge required to identify appropriate information sources and to research, develop and maintain knowledge which underpins effective performance of all hairdressing or barbering sales and service activities.
This unit applies to all hairdressing and barbering businesses and to hairdressers and barbers working at all levels.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Source and use industry information. | 1.1.Identify sources of information on the hairdressing or barbering industry. 1.2.Access and interpret information about industry structure and operation and use to assist with sales and service duties. 1.3.Source information on hairdressing or barbering career paths, as applicable, and related industries. 1.4.Use knowledge of the hairdressing or barbering industry to enhance quality of own work performance. |
2. Source and use information on legal and ethical issues for industry. | 2.1.Obtain information on laws and regulations specifically relevant to the hairdressing or barbering industry and work compliantly. 2.2.Source information on ethical industry practices and conduct day-to day work activities ethically. |
3. Update industry knowledge. | 3.1.Update general knowledge of the hairdressing or barbering industry regularly. 3.2.Monitor current industry developments and issues. 3.3.Share updated knowledge with clients and colleagues as appropriate. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
create a portfolio of information on the hairdressing or barbering industry to include details of:
the structure of the industry and key characteristics of different business types
key characteristics of related industries that interact with hairdressing or barbering businesses:
beauty
film, TV, entertainment
fashion
product suppliers
emerging products, technology, techniques and services
career opportunities within the industry
the work ethic required to work in the industry
laws, regulations, ethical and environmental protection issues specifically relevant to the hairdressing or barbering industry:
local government, state or territory health regulations
privacy of client information
minimising use of water and electricity
to create the portfolio, access and interpret information from at least these sources:
industry associations
trade magazines
local state or territory government regulators
share the information collected with colleagues, through informal discussions.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
sources of information on:
structure and operation of the hairdressing or barbering industry
laws and regulations that are specifically relevant to the hairdressing or barbering industry
structure of the hairdressing or barbering industry and key operational characteristics for a range of business types
career pathways within the industry and skill development options
relationships between the hairdressing or barbering industry and other industries:
beauty
film, TV, entertainment
fashion
product suppliers
overview of emerging hair products, technology, techniques and services
primary functions of professional industry associations and support services offered
basic aspects of local state or territory and commonwealth laws and regulations specifically relevant to the hairdressing and barbering industry and how these impact on day-to-day work functions of hairdressers:
Australian Consumer Law
health
privacy
ethical industry practices for hairdressing and barbering businesses:
environmental protection with particular emphasis on waste minimisation, recycling and energy and water conservation
privacy and confidentiality of client information
pricing of products and services.
Assessment Conditions
Assessment must ensure use of:
computers and the Internet to source information
either electronic or hard copies of trade magazines
current plain English regulatory documents distributed by government regulators for:
Australian Consumer Law
health
privacy.
Assessors must satisfy the Standards for Registered Training Organisation’s requirements for assessors; and:
hold a Certificate III in Hairdressing, or a Certificate III in Barbering, or a Certificate IV in Hairdressing, or be able to demonstrate equivalence of competencies; and
have at least three years full time employment experience as a hairdresser in a salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a hairdressing qualification; this cannot include any indentured traineeship or apprenticeship period; or
have at least three years full time employment experience as a barber in a shop or salon environment where they have applied the skills and knowledge covered in this unit of competency to assess this unit as part of a barbering qualification; this cannot include any indentured traineeship or apprenticeship period.
Foundation Skills
Foundation skills essential to performance in this unit, but not explicit in the performance criteria are listed here, along with a brief context statement. | |
Skill | Description |
Reading skills to: | comprehend the content of plain English information about laws interpret unfamiliar information of varying complexity. |
Writing skills to: | produce notes, summarise and record information in basic documents such as information sheets, portfolios and files. |
Oral communication skills to: | ask open and closed probe questions and actively listen to clarify information from others. |
Self-management skills to: | take responsibility for sourcing and updating current and emerging industry information. |
Technology skills to: | use a computer and keyboard and the Internet to search for information. |
Sectors
Hairdressing
Competency Field
Working in Industry