SIBBRES201A
Research and apply beauty industry information

This unit describes the performance outcomes, skills and knowledge required to access, increase and update knowledge of the beauty industry and relevant industry legislation.This unit describes the application of research to locate information regarding the beauty industry and its relationship to other industries, and to apply this knowledge to enhance personal work performance in a beauty industry environment.

Application

This unit applies to beauty operators in a beauty industry environment, which may include retail cosmetics sales, nail salons, beauty salons and spas. The beauty operators work with some level of autonomy or under limited supervision.


Prerequisites

Nil


Elements and Performance Criteria

Element

Performance Criteria

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1 Source information on the beauty industry.

1.1 Identify and access sources of information on the beauty industry.

1.2 Obtain information that assists effective work performance within the industry.

1.3 Apply knowledge of the beauty industry in the correct context to enhance qualityof work performance.

2 Source and apply information on legal and ethical issues for the beauty industry.

2.1 Obtain information on legal and ethical issues to assist effective work performance.

2.2 Conduct day-to-day beauty industry practice in accordance with legal obligations and ethical industry practices.

3 Update beauty industry knowledge.

3.1 Identify and use a range of opportunities to update general knowledge of the beauty industry.

3.2 Monitor current issues of concern to the industry.

3.3 Share updated knowledge with clients and colleagues as appropriate and incorporate into day-to-day work activities.

Required Skills

Required skills

The following skills must be assessed as part of this unit:

research skills to apply basic research techniques, including:

identifying relevant information

sorting, summarising and presenting information

communication skills to use questioning techniques to obtain information

self-management skills to apply relevant information to industry activities.

Required knowledge

The following knowledge must be assessed as part of this unit:

industry information sources

role of trade unions, employer groups and professional associations in the industry

environmental responsibilities of the industry, including waste minimisation and recycling

services and support provided by industry associations

federal and state legislation, regulations and guidelines that apply to the industry in the following areas (main objectives, requirements and impact on individual staff):

health and safety

hygiene

workplace relations

workers' compensation

consumer protection and trade practices

duty of care

equal employment opportunity

anti-discrimination

overview of current and emerging technology used in the beauty industry.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

sourcing industry information

complying with organisational, regulatory and legislative requirements

applying knowledge of the beauty industry, including main roles, functions and inter-relationships of different industries, with a more detailed knowledge of issues specific to a particular workplace.

Context of and specific resources for assessment

Assessment must ensure:

that competency is consistently demonstrated over a period of time and observed by the assessor or the technical expert working in partnership with the assessor as described in the Assessment Guidelines

that competency is demonstrated in the workplace or a simulated workplace environment in a range of real work situations which may include client interruptions and involvement in other related activities normally expected in the workplace.

Assessment must ensure access to:

media

reference books

information regarding employer and employees bodies in the beauty industry

information services

industry contacts, mentors and advisors

the internet

current beauty industry publications

a beauty industry work team.

For further guidance on the use of an appropriate simulated environment, refer to the Assessment Guidelines in this Training Package.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of learners performing a range of tasks in an actual or simulated work environment, over sufficient time to demonstrate handling of a range of contingencies, including:

identifying and accessing sources of industry information

applying information to work activities

case studies or set assignments requiring the candidate to undertake industry research

written and oral questioning appropriate to the language and literacy level of the learner, to assess knowledge and understanding of developing techniques to update beauty industry knowledge procedures, including methods of accessing industry information

completion of workplace documentation relevant to developing techniques to update beauty industry knowledge

completion of self-paced learning materials, including personal reflection and feedback from a trainer, coach or supervisor

third-party reports from experienced beauty professionals in the workplace.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SIBBCCS302A Advise on beauty services.


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Sources of information may include:

media

reference books

libraries

unions

industry associations

industry journals

internet sites

information services

personal observation and experience

colleagues, supervisors and managers

industry contacts, mentors and advisors.

Information may include:

relationships between the beauty industry and other related industries, such as:

entertainment

fashion

health

recreation

retail

hairdressing

complementary therapies

industry working conditions

environmental issues and requirements

industrial relations issues and major organisations

career opportunities within the industry

work ethic required to work in the industry

industry expectations of staff

quality assurance

new products, technology, techniques, and services.

Quality of work performance may include:

client service

hygiene.

Legal and ethical issues may include:

consumer protection

privacy

duty of care

health and hygiene

equal employment opportunity

anti-discrimination

workplace relations

licensing

insurance

training

advertising

confidentiality

overbooking

pricing

gifts and services free of charge

product recommendations.

Beauty industry practice may include:

housekeeping

client service

treatments and services.

Issues of concern may include:

government initiatives

emerging markets

new services and procedures

environmental and social issues

labour issues

industry expansion or retraction.


Sectors

Beauty


Employability Skills

This unit contains employability skills.


Licensing Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.