This unit applies to service industry staff involved in supervising building and grounds maintenance, such as those working in cemeteries, crematoria and holiday parks and resorts.

Nil

ELEMENT

PERFORMANCE CRITERIA

1

Identify building and grounds maintenance and development requirements.

1.1

Liaise with appropriate staff to identify preventative maintenance needs.

1.2

Inspect building and grounds works according to regular schedule and identify maintenance requirements according to workplace policies and procedures, and relevant legislation.

1.3

Identify and assess maintenance reports according to public safety requirements and workplace policies and procedures.

1.4

Develop strategy to resolve identified reported maintenance issues according to workplace policies and procedures.

1.5

Identify and prioritise building and grounds development proposals against workplace requirements and plans.

1.6

Assess building and grounds development proposals to determine sustainability of development.

1.7

Consult with specialist personnel as required.

2

Report on building and grounds condition.

2.1

Identify and record problems and faults in building and grounds maintenance and development according to workplace policies and procedures.

2.2

Prepare reports according to workplace policies and procedures, and relevant legislation.

3.

Prepare building and grounds maintenance and development schedules.

3.1

Prepare schedule for building and grounds maintenance and development to meet workplace requirements and plans.

3.2

Check and confirm that planning arrangements adhere to relevant legislation and workplace policies and procedures.

3.3

Identify and confirm availability of resources and services needed to implement schedule.

Required skills

communication skills, including active listening and questioning techniques, and written communication skills to determine, clarify and inform work requirements, consult with colleagues and specialist personnel, and prepare reports

literacy and numeracy skills to prepare reports and maintenance schedules

problem-solving skills to identify and resolve reported maintenance issues and assess proposals

organisational and self-management skills to complete required tasks according to workplace policies and procedures, prioritise proposals and identify and use resources.

Required knowledge

preventative maintenance techniques

sustainability principles

asset preservation techniques

broad working knowledge of relevant federal, state or territory, and local government legislation and regulations relating to OHS and public safety issues

workplace policies and procedures regarding building and grounds maintenance and development.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

ability to identify and prioritise building and grounds development proposals and to prepare schedules to meet the specific and current needs of the workplace

the ongoing inspection and documentation of building and grounds maintenance requirements

evaluating different types of building and grounds maintenance and development needs on multiple occasions and over a period of time to ensure consistency of performance and ability to respond to and evaluate different situations.

Context of and specific resources for assessment

Assessment must ensure:

demonstration of skills in an environment where building and grounds inspections can occur to inform the development of plans, schedules and reports

access to relevant documentation, such as maintenance reports and building and grounds development proposals.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation identifying building and grounds maintenance and development requirements, inspecting building and grounds maintenance needs, identifying and prioritising building and grounds maintenance and development proposals and preparing reports

written or verbal questioning to assess knowledge and understanding of relevant legislation and workplace policies and procedures with regard to evaluating building and maintenance needs

review of workplace documents completed by candidate

review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SIFBGM007A Coordinate building and grounds maintenance and development.

Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Maintenance needs may include:

repairing buildings and structures

repairing paths

pest eradication

garden maintenance.

Workplace policies and procedures may include:

standard operating policies and procedures

standards and certification requirements

quality assurance procedures

OHS procedures

emergency procedures, including fire and accident procedures

complaints resolution procedures.

Relevant legislation and regulations may include:

OHS

workers' compensation legislation and regulations

cemetery Acts and by-laws

Crematorium Acts

local government regulations

Lands Act

Public Health Act

Environment Protection Act

Australian standards

Worksafe Australia certification and standards

Traffic Acts and regulations.

Building and grounds development may include:

building of structures

building of paths and roads

vault installations

garden development.

Specialist personnel may include:

external consultants

technical experts.

Sector

Funeral Services

Building and Grounds Maintenance

This unit contains employability skills.