Application
This unit describes the performance outcomes, skills and knowledge required to memorialise cremated remains according to the wishes of the deceased person’s family. It applies to crematorium staff working with relative autonomy according to work health and safety, relevant legislation and workplace policies and procedures.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare to memorialise cremated remains. | 1.1 Liaise with appropriate staff to identify memorialisation requirements. 1.2 Confirm memorial site. 1.3 Select and organise appropriate tools and equipment. 1.4 Identify and prepare personal protective equipment according to memorialisation requirements. |
2. Memorialise cremated remains. | 2.1 Prepare memorial site according to client requirements. 2.2 Locate, confirm and prepare cremated remains according to client requirements. 2.3 Place or disperse cremated remains according to client requirements. 2.4 Place memorial plaque according to client requirements. |
3. Clean up memorial site and complete documentation. | 3.1 Clean memorial and surrounds. 3.2 Clean and store tools and equipment. 3.3 Complete memorialisation documentation. |
Evidence of Performance
Evidence of the ability to:
select, prepare, use, maintain and clean the required tools and equipment according to supervisor instructions, workplace policies and procedures, and manufacturer guidelines
locate and prepare memorial sites and conduct memorialisation according to client requirements and workplace policies and procedures
complete relevant documentation accurately.
Evidence of performance on two or more occasions is required to demonstrate consistency of performance and ability to respond to different situations.
Evidence of Knowledge
Demonstrated knowledge of:
crematorium operating procedures
social, religious and cultural differences and traditions in relation to memorialisation of cremated remains
range of sites where cremated remains may be memorialised
professional funeral services industry parameters in dealing with the deceased and the bereaved
relevant federal, state or territory, and local government legislation and regulations relating to work health and safety/occupational health and safety, memorialisation of cremated remains and associated documentation
workplace policies and procedures regarding memorialisation of cremated remains
range of tools and equipment used to memorialise cremated remains, and their associated uses
operating and maintenance requirements of relevant tools and equipment
use of personal protective equipment
documentation used in relation to memorialising cremated remains
environmental impacts in relation to memorialising cremated remains and minimal impact practices to reduce these, especially those that relate to resource, water and energy use
environmentally sound disposal methods for all types of waste and in particular for hazardous substance.
Assessment Conditions
Skills must be demonstrated in the workplace or in a simulated environment that is as industry realistic as possible. In a simulated environment, it is essential that assessment is conducted:
using suitable facilities, equipment and resources, including:
a crematorium environment
memorialisation tools and personal protective equipment
under industry conditions where there is:
integration of tasks with possible interruptions to work typical of the job role
speed and timing requirements that reflect commercial operating conditions
interaction with team members.
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Sectors
Cemetery and Crematoria
Competency Field
Burial and Cremation Operations