Application
This unit describes the performance outcomes, skills and knowledge required to assess, confirm, arrange and oversee the body preparation and transport arrangements required to transfer embalmed, un-embalmed and cremated human remains intrastate or interstate. It applies to funeral home staff whose responsibilities include the transportation of the deceased and involves working autonomously with a high level of responsibility and coordinating and supervising the work of others. It involves ensuring that all work is carried out according to work health and safety, relevant legislation and workplace policies and procedures.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Arrange preparation of deceased persons. | 1.1 Identify correct human remains to be transported and ensure corroboration against body labels or mortuary records according to industry guidelines. 1.2 Acquire and confirm required documentation of death according to carrier requirements. 1.3 Liaise with family of deceased to explain and confirm transfer procedures and requirements. 1.4 Liaise with funeral directing staff at repatriation location to confirm transfer procedures and requirements. 1.5 Arrange full or partial embalming of non-cremated remains as required. 1.6 Determine and arrange preparation requirements of human remains for transport according to relevant legislation, regulations and industry guidelines. |
2. Make transport arrangements. | 2.1 Identify and document transfer location and consignee and transit director details. 2.2 Identify and liaise with appropriate carrier company to make transfer arrangements. 2.3 Notify consignee and transit director of transfer arrangements. 2.4 Organise and complete required documentation. 2.5 Arrange for required documentation to be forwarded to relevant agencies. 2.6 Arrange for transfer of shipping container to the carrier at correct time. 2.7 Review arrangements and documentation prior to departure. |
Evidence of Performance
Evidence of the ability to:
assess, confirm and coordinate the body preparations and transport of human remains and accurately complete and process relevant documentation
communicate with family, funeral personnel and carriers to ensure that repatriation of human remains is conducted safely, efficiently and sensitively.
Evidence of performance on two or more occasions is required to demonstrate consistency of performance and ability to respond to different situations.
Evidence of Knowledge
Demonstrated knowledge of:
federal, state or territory, and local government legislation and regulations relating to intrastate or interstate transportation of human remains
industry guidelines for body preparation, sealing of human remains and shipping containers
carrier options and requirements for air, rail, motor vehicle and ship, including:
separate consignment
packaging requirements for cremated remains
packaging requirements for embalmed and non-embalmed remains
signed declarations
quarantine declarations
refrigeration requirements
timeframes for receipt of remains
body preparation requirements, including:
urn and outer packaging for cremated remains
packaging materials and methods for embalmed and non-embalmed remains
transfer shells
labelling
documentation requirement for transport, including:
statutory declaration in line with carrier requirements
quarantine declaration
embalming certificate
mortuary occupancy register
dangerous goods declaration
transfer instructions
local health authority declarations
medical report identifying cause of death
receipts for jewellery and other valuables
list of personal property of the deceased person
workplace policies and procedures and industry guidelines in relation to arranging transportation of the decreased within Australia
funeral services industry protocols for dealing with the deceased and the bereaved.
Assessment Conditions
Skills must be demonstrated in the workplace or in a simulated environment that is as industry realistic as possible. In a simulated environment, it is essential that assessment is conducted:
using suitable facilities, equipment and resources, including:
computers, communication technology and software programs to coordinate repatriations
documentation, including transport documentation and schedules
under industry conditions where there is:
integration of tasks with possible interruptions to work typical of the job role
speed and timing requirements that reflect commercial operating conditions
interaction with family and transport carriers
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Sectors
Funeral Directing
Competency Field
Funeral Operations