This unit applies to cemetery and crematorium personnel and may involve either working autonomously or under supervision. | |
Nil | |
ELEMENT | PERFORMANCE CRITERIA | ||
1 | Store and display historical records. | 1.1 | Identify historical records. |
1.2 | Handle historical records according to workplace policies and procedures. | ||
1.3 | Store historical records according to workplace policies and procedures, and relevant legislation. | ||
1.4 | Display historical records according to workplace policies and procedures. | ||
2 | Carry out maintenance of historical records. | 2.1 | Inspect historical records to identify damaged or missing records. |
2.2 | Report damage or loss of records to appropriate staff according to workplace policies and procedures. | ||
2.3 | Carry out routine repairs on historical records according to workplace policies and procedures. | ||
2.4 | Arrange maintenance and repair of historical records with external personnel according to workplace policies and procedures. | ||
Required skills |
communication skills, including clear and direct communication and active listening and questioning techniques to liaise with staff and external personnel and report loss or damage to records literacy and numeracy skills to understand written documentation and complete required documentation computer literacy to use databases interpersonal skills to relate to people from a range of social, cultural, religious and ethnic backgrounds and with a range of physical and mental abilities problem-solving skills to handle, store and display records to prevent damage or loss planning and organisational skills to inspect records regularly and arrange maintenance and repairs. |
Required knowledge |
broad working knowledge of relevant federal, state or territory, and local government legislation and regulations relating to storage and maintenance of historical records workplace policies and procedures in relation to maintenance of historical records and archive storage systems cataloguing systems document preservation requirements preservation, maintenance and loss issues. |
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: handling, storage and display techniques for historical records procedures for inspecting, maintaining and repairing historical records and reporting inspection results knowledge of legal requirements for maintaining and storing historical records for cemeteries and crematoria maintaining and caring for multiple types of historical records over a period of time to ensure consistency of performance and ability to respond to different situations. |
Context of and specific resources for assessment | Assessment must ensure: demonstration of skills in a facility where historical records can be displayed, stored and maintained access to historical records access to range of historical records with range of handling, storage and display requirements. |
Methods of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: observation of candidate handling and storing historical records, carrying out routine repairs on historical records, and applying salvage procedures written or verbal questioning to assess knowledge and understanding of workplace policies and procedures and legislation with regard to maintaining and caring for historical records in funeral services industry review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended. |
Employability skills embedded in this unit should be assessed holistically with other relevant units that make up the skill set or qualification and in the context of the job role. | |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Historical records may include: | burial records cremation records Death Certificates funeral records relevant correspondence photographs books artefacts physical assets, such as mortuary carriage. |
Workplace policies and procedures may include: | procedures for handling historical records procedures for storing historical records, such as: off site fireproof storage facilities copying historical records prior to deterioration for storage purposes procedures for displaying historical records inspection schedules and procedures salvage procedures. |
Relevant legislation may include: | Archives Act OHS. |
Damaged or missing records may include those affected by: | humidity light dust air conditioning fire soot water damage acidic paper age and decay of bindings structural collapse, such as shelves or more major building problems relocation computer malfunction theft vandalism incompetence. |
Appropriate staff may include: | supervisors managers. |
External personnel may include: | restorers. |
Sector | Funeral Services |
Governance and Legal Compliance | |
This unit contains employability skills. | |
Not applicable.