Application
This unit describes the performance outcomes, skills and knowledge required to identify, select, participate in and maintain networks according to work health and safety, relevant legislation and workplace policies and procedures. It applies to a wide range of staff within the funeral services industry.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Identify and select appropriate networks. | 1.1 Prioritise workplace networking requirements. 1.2 Select formal and informal networks relevant to workplace requirements. |
2. Participate in relevant networks. | 2.1 Participate in and contribute to networks according to workplace policies and procedures. 2.2 Use effective communication techniques to participate in workplace networks. 2.3 Access information and other support that can be provided by network. 2.4 Communicate outcomes of network participation to relevant workplace staff and other personnel as required. |
3. Maintain networks. | 3.1 Maintain networks according to workplace policies and procedures. 3.2 Follow communication protocols between different networks and network participants. |
Evidence of Performance
Evidence of the ability to:
select and participate in and maintain at least two different funeral industry networks that are relevant to and support the workplace and specific job role according to time and resource constraints
communicate the utility of network participation to relevant workplace personnel
develop strategies to maintain networking activities.
Evidence of Knowledge
Demonstrated knowledge of:
purpose and benefits of participation in industry networks, including but not restricted to:
expanding workplace business network
learning about roles, services and resources of other workplaces
learning about roles and resources of other workers
providing advice and information about own workplace services, roles and resources
peer support and review
professional development
maintaining coordination among different workers and workplaces
supporting joint programs or activities
providing information for policy development
formal and informal networks relevant to funeral services industry, including:
interest and support groups
regional, specialist and peak associations
professional bodies and associations
care agencies and hospitals
other workers, particularly those in funeral services industry
contacts in policy and funding bodies
workplace policies and procedures, in regard to industry networks, including but not restricted to:
codes of behaviour
time constraints
resource constraints
use of individual expertise
range of resources that may be used to develop knowledge on funeral services industry, including;
media
unions
industry associations
industry publications
internet
colleagues
supervisors and managers
industry contacts
mentors and advisers
effective communication strategies for developing and maintaining industry networks.
Assessment Conditions
Skills must be demonstrated in funeral services workplace:
using suitable equipment and resources, including:
computers, communication technology and software programs to support networking
sources of industry information
under industry conditions where there is:
interaction with industry networks
Assessors must satisfy the NVR/AQTF mandatory competency requirements for assessors.
Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance.
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Sectors
Cross-Sector
Competency Field
Working in Industry