This unit requires the team member to apply knowledge to review, evaluate and report on the effectiveness of lighting designs and applications, and facilitate regular maintenance and repair according to OHS requirements and store procedures. It further requires the team member to develop and communicate lighting application and technology requirements to designers. Frontline visual merchandisers are responsible for this role.

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ELEMENT

PERFORMANCE CRITERIA

1

Maintain existing lighting.

1.1

Identify and analyse current display lighting locations and types.

1.2

Identify faulty lighting and facilitate regular maintenance and repair according to OHS requirements and store procedures.

2

Adjust and redirect lighting to enhance displays.

2.1

Ensure that lighting is fully operational and enhancing display as required.

2.2

Adjust lighting for optimum display effects observing OHS and store procedures.

3

Brief a designer.

3.1

Develop and communicate lighting application and technology requirements for improved store ambience, product enhancement and general lighting effectiveness.

3.2

Specify available budget.

3.3

Undertake interior and exterior lighting plan review with team or designer and suggest modifications.

3.4

Consider and approve final plan.

This section describes the essential skills and knowledge and their level, required for this unit.

The following skills must be assessed as part of this unit:

interpersonal communication skills to:

communicate lighting application and technology requirements

review lighting plans with team and designer through clear and direct communication

ask questions to identify and confirm requirements

use language and concepts appropriate to cultural differences

use and interpret non-verbal communication

demonstrate capacity to determine appropriateness of various lighting applications and systems for a given result

demonstrate adherence to safe working practices

use effective writing (keyboarding) skills

analytical and decision-making skills

facilitate lighting solutions that enhance the store and its merchandise range

operate within a given budget.

The following knowledge must be assessed as part of this unit:

types and applications of lighting

effects of light on colour

lighting hardware budget

lighting running costs budget

sources of supply for lighting

business demographic and target market

store design and desired ambience

OHS requirements with regard to operating and maintaining existing lighting

manufacturer technical specifications for lighting products

dealing with external and internal and external groups and consultants according to store lighting.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

evaluating and reporting on effectiveness of lighting designs and applications

documentary evidence of consultative and liaison processes with lighting designers and other relevant store staff

observation of relevant OHS provisions

systems developed to monitor and maintain display lighting.

Context of and specific resources for assessment

Assessment must ensure access to:

a real or simulated work environment

lighting technology and equipment

lighting design case studies

relevant documentation, such as:

OHS requirements

workplace maintenance procedures manuals

manufacturer and supplier lighting replacement parts catalogues and technology manuals

information on:

products and services

suppliers

new technology

lighting design trends.

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of performance in the workplace

project-based assessment

third-party reports from a supervisor

customer feedback

answers to questions about specific skills and knowledge

review of portfolios of evidence and third-party workplace reports of on-the-job performance.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

Assessing employability skills

Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts.

Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.

Maintenance and repair may include:

personally replacing replacement parts, such as globes and tubes

facilitating service by a suitably licensed electrician.

Lighting application and technology requirements may include:

interior applications, including store interiors, window display areas, store signage, exhibition displays

exterior applications, including store signage or entrances

a wide range of lighting hardware.

Lighting plan review may include:

wider stakeholder consultation

performance indicators, such as:

price

operating costs

quality

performance

supply reliability

impact on ambience and general lighting effectiveness.

Designers may be:

attached to lighting supply companies

external freelance consultants

internal designers.

Sector

Retail

Merchandising

The required outcomes described in this unit contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements.