Application
This unit describes the performance outcomes, skills and knowledge required to maintain personal health and wellbeing by implementing techniques that facilitate improved workplace health and wellbeing, and work-life balance.
It applies to individuals at all levels working in frontline roles in a diverse range of industry sectors and business contexts. It particularly applies to work environments where customer contact is high and work pressures vary.
No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Elements and Performance Criteria
ELEMENTS | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Maintain personal stamina and resilience. | 1.1.Identify sources of workplace fatigue that impact stamina and resilience. 1.2.Adopt work routines and process that limit fatigue particularly in peak periods of trade. 1.3.Implement techniques to build workplace stamina and resilience. |
2. Minimise workplace stressors. | 2.1.Identify causes of stress in the workplace. 2.2.Implement strategies to effectively respond to and minimise personal stressors. |
3. Maintain work-life balance. | 3.1.Identify work-life balance priorities. 3.2.Implement techniques to support desired work-life balance. 3.3.Adopt techniques to effectively transition from work to personal life at end of shift. 3.4.Prioritise personal health and wellbeing to ensure personal health is maintained. |
Evidence of Performance
Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:
undertake assessment of self and workplace to determine:
workplace stressors
causes of fatigue
work-life balance priorities
develop and document a personal health and wellbeing plan that outlines techniques for:
achieving work-life balance
reducing fatigue
building resilience
maintaining stamina
implement the above plan demonstrating techniques for improved health and wellbeing as listed in the plan.
Evidence of Knowledge
Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:
workplace causes and impacts to self of:
stress
fatigue
reduced resilience
techniques for:
identifying personal stressors
responding to personal stressors
maintaining stamina
building resilience
achieving work-life balance
monitoring personal health and wellbeing
health and wellbeing and its role in contributing to overall personal health
role of work-life balance in maintaining personal health and wellbeing
internal and external sources of support and assistance relevant to workplace health and wellbeing.
Assessment Conditions
Skills must be demonstrated in:
an industry workplace
a simulated industry environment.
Assessment must ensure access to:
sources of information on workplace health and wellbeing
personal health and wellbeing plans.
Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.
Foundation Skills
Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.
Sectors
Cross-Sector
Competency Field
Health and Wellbeing