- SIRXRSK004A - Control store security
SIRXRSK004A
Control store security
Application
This unit requires the team member to develop and implement security and stock control procedures to facilitate the detection and prevention of theft and stock loss, including procedures to ensure the safety and security staff and customers in the event of robbery according to store policy and relevant legislation. | |
Prerequisites
Nil | |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA | ||
1 | Control store security. | 1.1 | Develop and implement security procedures to facilitate the detection and prevention of internal or external theft according to store policy and procedures. |
1.2 | Develop and implement procedures to ensure maximum safety and security for staff and customers in the event of robbery. | ||
1.3 | Develop and implement procedures for opening and closing premises and cash registers, cash security and non-cash transactions. | ||
1.4 | Monitor, maintain and communicatesecurity procedures to all staff. | ||
2 | Minimise stock loss and dissipation. | 2.1 | Apply mathematical calculations to measure analyse and report on existing and potential stock loss/dissipation through theft and its impact on business operations. |
2.2 | Establish and implement stock control procedures to monitor, control and minimise stock loss through theft. | ||
Required Skills
This section describes the essential skills and knowledge and their level, required for this unit. |
The following skills must be assessed as part of this unit: negotiation interpersonal communication skills to: communicate with staff through clear and direct communication ask questions to identify and confirm requirements use and interpret non-verbal communication record maintenance development of procedures literacy and numeracy skills in relation to: accessing and interpreting store policy documents calculating the cost of stock loss documenting security procedures analysing stock control data cash handling. |
The following knowledge must be assessed as part of this unit: store policy and procedures in regard to: security detection and apprehension of thieves non-cash transactions cash handling stock control relevant legislation and statutory requirements, including: case law or common law state laws relating to property offences relevant industry codes of practice OHS legislation and codes of practice principles and techniques in: safety of personnel in the event of robbery detection and prevention of theft. |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package. | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: develops and implements security procedures to facilitate the detection and prevention of theft develops and implements procedures to ensure safety and security of internal and external clients in the event of robbery calculates, analyses and reports on the cost and potential impact of identified loss and dissipation on: buying ordering patterns planning budgeting develops and implements procedures for: opening and closing premises cash security non-cash transactions stock control to minimise loss and dissipation. |
Context of and specific resources for assessment | Assessment must ensure access to: a real or simulated work environment relevant documentation, such as: store policy and procedures on security store policy and procedures on cash handling and non-cash transactions store policy and procedures on stock control, including buying, ordering, planning and budgeting relevant legislation and statutory requirements industry codes of practice OHS legislation and codes of practice a team a range of security equipment. |
Methods of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: observation of performance in the workplace a role play case studies third-party reports from a supervisor written or verbal questioning to assess knowledge and understanding review of portfolios of evidence and third-party workplace reports of on-the-job performance. Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended. |
Assessing employability skills | Employability skills are integral to effective performance in the workplace and are broadly consistent across industry sectors. How these skills are applied varies between occupations and qualifications due to the different work functions and contexts. Employability skills embedded in this unit should be assessed holistically in the context of the job role and with other relevant units that make up the skill set or qualification. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. | |
Security procedures may relate to: | customers staff and staff property visitors, sales representatives, contractors stock records cash and cash movement equipment premises opening and closing of premises theft armed robbery events likely to endanger customers or staff. |
Store policy and procedures in regard to: | security stocktaking cash handling non-cash transactions. |
Staff may include: | small work teams store team full-time, part-time, casual or contract staff people with varying degrees of language and literacy people from a range of cultural, social and ethnic backgrounds people with a range of responsibilities and job descriptions. |
Non-cash transactions may include: | EFTPOS and credit cards cheques gift vouchers customer refunds. |
Techniques used to communicate security procedures may include: | mentoring and coaching on-the-job or off-the-job training posters and pamphlets simulated events. |
Impact on business operations may include: Stock control procedures may include: | buying ordering patterns planning budgeting stocktaking and cyclical counts monitoring stock levels minimisation of out-of-date stock quality control minimising theft |
Sectors
Sector | Cross-Sector |
Competency Field
Risk Management and Security | |
Employability Skills
The required outcomes described in this unit contain applicable facets of employability skills. The Employability Skills Summary of the qualification in which this unit is packaged will assist in identifying employability skills requirements. | |
Licensing Information
Not applicable.