SISCAQU013
Coordinate lifeguard service at an aquatic facility


Application

This unit describes the performance outcomes, skills and knowledge required to implement and monitor lifeguard supervision requirements in an aquatic facility according to regulatory requirements.

This unit applies to managers and coordinators in aquatic environments, such as council or commercially operated aquatic and leisure centres, who are responsible for supervising the activities of staff. Work is performed according to relevant legislation and organisational policies and procedures.

No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify lifeguard supervision requirements.

1.1 Identify and document use of aquatic facility or environment.

1.2 Access and interpret information to establish supervision requirements.

1.3 Allocate resources to meet identified supervision requirements.

1.4 Document details of supervision to be provided.

2. Implement supervision requirements.

2.1 Communicate policies, procedures, roles and responsibilities to staff.

2.2 Identify training requirements, current capability and fill gaps where required.

2.3 Monitor, evaluate, and provide feedback on staff performance.

2.4 Adjust supervision to meet changing requirements.

2.5 Inspect the facility regularly to identify potential risks and take action to minimise within scope of responsibility.

3. Manage emergency situations.

3.1 Communicate emergency procedures to staff.

3.2 Conduct emergency drills according to agreed procedures.

3.3 Assess and manage emergencies according to agreed procedures.

3.4 Contact and use emergency services, as required.

3.5 Record and report incidents.

4. Review and adapt lifeguard operations.

4.1 Evaluate lifeguard operations according to agreed mechanisms.

4.2 Review own performance and seek feedback from stakeholders.

4.3 Review and implement modifications to lifeguard operations in response to feedback.

Evidence of Performance

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

identify and document supervision requirements for at least three different operational situations according to regulatory requirements

implement and monitor supervision requirements at an aquatic facility on at least three different occasions, involving at least three of the following situations:

where requirements change without notice

when there are groups of children in the facility

where inflatables are being used

during periods of high use

during periods of low use

assess, manage and report on at least two different emergency situations.


Evidence of Knowledge

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

legislation and organisational policies and procedures:

work health and safety/occupational health and safety

use and care of equipment

communication protocols

safety, rescue and emergency procedures

incident reporting

appropriate responses to potential risk

behaviour management

factors for consideration in planning supervision requirements and regulatory requirements:

level of use

pattern of use

profile of users

nature of the location

human resource management techniques in the context of lifeguard operations:

rostering

performance management

training

potential dangers or hazards commonly encountered in aquatic environments:

misuse of equipment

swimming in unsafe areas

behaving with disregard for the safety of others

facility or environment hazards and how these can be monitored through supervision

factors affecting the classification of emergencies:

nature and size

likely development

availability of support to enable an appropriate response

supervision techniques:

opening and closing procedures

rostering lifeguards

allocating duties and responsibilities

cleaning and maintenance

first aid, emergency and rescue procedures appropriate to the conditions.


Assessment Conditions

Skills must be demonstrated in:

a workplace or simulated aquatic environment.

Assessment must ensure use of:

individuals to whom the candidate provides leadership, training and supervision

organisational policies and procedures appropriate to risk management

incident reporting documentation

Participants to be supervised by lifeguards, these can be:

participants in a workplace, or

individuals who participate in project activities, role plays or simulated activities, set up for the purpose of assessment, within a training organisation.

Assessment activities to allow the individual to:

monitor activities over a period of time

respond to problems typical of lifeguard service provision.

Assessors must satisfy the Standards for Registered Training Organisations’ requirements for assessors.


Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Sectors

Community Recreation


Competency Field

Aquatics