SISCAQU306A
Supervise clients at an aquatic facility or environment

This unit describes the performance outcomes, skills and knowledge required to supervise clients at an aquatic recreation facility or environment to minimise risk.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

Application

This unit applies to those working in aquatic settings or environments such as swimming pools and aquatic recreation facilities and may include pool lifeguards, aquatic operators and swimming teachers.


Prerequisites

Nil


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

1. Identify potential hazardous behaviours and situations.

1.1. Access the organisation's risk management plan.

1.2. Identify hazardous behaviour and activities for clients utilising the aquatic facility or environment.

1.3. Identify clients at risk or those who have specific needs.

1.4. Identify environmental hazards for clients utilising the aquatic facility or environment

1.5. Promote compliance with safety rules of aquatic facility to clients

1.6. Identify supervision requirements according to relevant legislation, industry codes and organisational policies and procedures and select supervision techniques appropriate to the nature of the facility or environment.

2. Maintain a safe aquatic facility or environment.

2.1. Monitor client behaviour and activities according to relevant legislation and organisational policies and procedures.

2.2. Identify behaviour and activities posing a risk to the individual or other facility users.

2.3. Inform clients of unacceptable behaviour or actions according to organisational policies and procedures.

2.4. Take action to remove clients who persist in unsafe behaviour, according to organisational policies and procedures.

3. Assess possible emergency or rescue situations.

3.1. Identify signs of possible casualtyor difficulty.

3.2. Assess situation to determine appropriate response to emergency according to accepted best practice principlesof aquatic rescues, relevant legislation and organisational policies and procedures.

3.3. Communicate emergency situation to appropriate personnel according to organisational policies and procedures.

3.4. Report and record incidents according to organisational policies and procedures.

Required Skills

Required skills

problem-solving skills to:

identify factors leading to unsafe situations

determine appropriate course of action to minimise risks to clients

communication skills to:

promote compliance with safety rules and regulations

inform clients of unacceptable behaviour or actions and deal with potential conflict

respond to and report aquatic emergencies

planning and organisational skills to devise an appropriate response after assessing an emergency situation

language and literacy skills to:

access and interpret the organisation's risk management plan

document emergency incidents

first aid and emergency response skills appropriate to the location to enable initial response to emergencies and personal health care.

Required knowledge

legislation and organisational policies and procedures that enable:

identification and fulfilment of supervision requirements

monitoring of client behaviour and activities

reporting and recording of incidents and emergency situations

industry standards that enable the provision of a safe environment for client activities and appropriate response to emergencies

potential dangers or hazards commonly encountered in aquatic environments and how to ensure safe conduct and supervision of client activities

first aid, emergency and rescue procedures appropriate to the conditions to ensure risk minimisation

characteristics and needs of individuals who may be at risk to enable effective supervision and response

signs and symptoms of physical injury to enable prompt response in an emergency

hazardous behaviour and activities that pose risks to clients and how to identify and deal with them quickly and safely

conflict resolution techniques to deal with difficult or aggressive clients.

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

identifies behaviours and actions that pose a risk to the range of clients commonly encountered in aquatic facilities or environments

determines and actions appropriate responses according to the organisation's risk management plan and own level of responsibility

monitors and supervises client activity discreetly and takes prompt action within own level of responsibility to maintain a safe aquatic facility or environment at all times

uses effective communication techniques to monitor and manage the behaviour of clients and to document incidents

identifies the common signs and signals of a person experiencing difficulties in the water and determines and actions the most appropriate response.

Context of and specific resources for assessment

Assessment must ensure:

participation in supervisory duties on multiple occasions to demonstrate consistency of performance

access to an aquatic facility or environment

access to a range of participants

access to organisational policies and procedures appropriate to risk management

access to appropriate personnel

access to incident reporting documentation

access to first aid facilities and equipment.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

oral or written questioning to assess knowledge of signs indicating client difficulty especially as regards high risk clients

observation of candidate responding to unacceptable behaviour and actions by clients in an aquatic environment

third-party reports from a supervisor detailing performance

portfolio containing completed incident reports.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SISCAQU202A Perform basic water rescues

SISXRSK301A Undertake risk analysis of activities.

Guidance information for assessment


Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Hazardous behaviour and activities may include:

misusing equipment

swimming in unsafe areas

behaving with disregard for the safety of others or self

chewing gum while swimming

diving into shallow water

consuming alcohol or illegal drugs.

Clients may include:

participants

care-givers

members

volunteers

facility owners

spectators

staff.

Aquatic facility and environments may include:

pools and spas

pool surrounds

play equipment

shower and changing areas

lakes, rivers and dams

beaches.

Clients at risk may include:

drug or alcohol affected

overweight

elderly

people with a disability

weak or non-swimmers

injured swimmers

new facility users

young children.

Environmental hazards may include:

weather conditions

reflective glare

water clarity or turbidity

rips

shallow water.

Relevant legislation may include:

occupational health and safety

duty of care regulations

working with children regulations

dangerous goods act and regulations

environment legislation

anti-discrimination legislation.

Industry codes may include:

guidelines or code of conduct policies developed by peak bodies responsible for lifesaving:

Royal Life Saving Society Australia

Surf Life Saving Australia and relevant state or territory surf life saving organisation.

Organisational policies and procedures may include:

occupational health and safety

use and care of equipment

communication protocols

safety, rescue and emergency procedures

incident reporting

risk management

behaviour management.

Signs of possible casualty or difficulty may include:

lack of movement

arm waving

calling for help.

Response may include:

type of rescue

required assistance

available assistance

required emergency services.

Emergency may include:

envenomation by aquatic animals

spinal injury

drowning

heart attack

severe bleeding

multiple victims.

Accepted best practice principles of aquatic rescues may include:

accepted preventative practice adopted throughout the aquatic industry to minimise safety hazards or risks

Royal Life Saving Society Australia guidelines and code of conduct policies

the culture of lifesaving.


Sectors

Unit sector

Community Recreation


Employability Skills

This unit contains employability skills.


Licensing Information

Refer to Unit Descriptor