This unit applies to those who work as program, swim school or recreation coordinators in various aquatic environments, such as council or commercially operated aquatic and leisure centres, and who are responsible for supervising the activities of staff.

Nil

ELEMENT

PERFORMANCE CRITERIA

1. Identify supervision requirements.

1.1. Identify and document the use of the aquatic facility or environment.

1.2. Conduct research and consultation to establish the supervision requirements of the aquatic facility or environment according to organisational policies and procedures.

1.3. Allocate appropriate resources to meet supervision requirements of the aquatic facility or environment according to organisational policies and procedures.

2. Implement supervision requirements.

2.1. Train appropriate staff to implement supervision requirements according to relevant legislation and organisational policies and procedures.

2.2. Identify and communicate staff roles and responsibilities according to organisational policies and procedures.

2.3. Advise staff of factors that contribute to problems in the aquatic facility or environment.

2.4. Monitor staff performance in carrying out supervision requirements according to relevant legislation and organisational policies and procedures.

2.5. Evaluate staff performance and provide constructive feedback according to organisational policies and procedures.

2.6. Carry out regular inspection of the aquatic facility or environment to minimise risk to clients, according to relevant legislation and organisational policies and procedures.

2.7. Take action to address possible risks according to organisational policies and procedures.

3. Manage emergency situations.

3.1. Communicate emergency procedures to staff according to organisational policies and procedures.

3.2. Conduct emergency drills according to organisational policies and procedures.

3.3. Assess and manage the emergency according to organisational policies and procedures.

3.4. Utilise emergency services according to organisational policies and procedures.

3.5. Report and record incidents according to the emergency action plan for the aquatic facility or environment and organisational policies and procedures.

4. Review and adapt lifeguard operations.

4.1. Seek feedback on effectiveness of lifeguard service from staff and clients according to organisational policies and procedures.

4.2. Review and amend lifeguard operations in response to feedback according to organisational policies and procedures.

4.3. Review own performance and identify potential improvements.

Required skills

communication skills to:

inform staff of roles and responsibilities

consult stakeholders to determine supervision requirements

train staff to implement supervision requirements

provide feedback to assist staff in meeting or improving performance standards

problem-solving skills to:

determine appropriate emergency responses

allocate resources and staff to implement supervision requirements

seek feedback on lifeguard service and make appropriate changes

planning and organisational skills to:

allocate and coordinate staff roles and responsibilities to meet the supervision requirements of the aquatic facility or environment

carry out regular inspections to identify and respond to risk

coordinate responses to minor and major aquatic emergencies

language and literacy skills to document levels of patronage at the aquatic facility and to document emergency incidents

first aid and emergency response skills appropriate to the location to enable initial assessment of and response to emergencies

Required knowledge

legislation and organisational policies and procedures that enable the provision of a safe environment for client activities and appropriate response to emergencies

potential dangers or hazards commonly encountered in aquatic environments to enable safe conduct of client activities

facility or environment hazards to enable these to be monitored through supervision

factors affecting the classification of emergencies including nature and size, likely development and availability of support to enable an appropriate response

supervision techniques in an aquatic environment to enable effective supervision

communications equipment to enable prompt response to emergencies

first aid, emergency and rescue procedures appropriate to the conditions to ensure risk

minimisation

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

determines the supervisory needs of the aquatic facility or environment and allocates resources to ensure safety of patrons

monitors and modifies use of resources to maintain safety of aquatic facility or environment and patrons

coordinates staff training, in line with identified staff roles and responsibilities, and follows operational procedures to minimise and respond to risk in the aquatic facility or environment

assesses, manages and reports on emergency situations.

Context of and specific resources for assessment

Assessment must ensure:

coordination of a lifeguard service at an aquatic facility or environment on multiple occasions to demonstrate competency and consistency of performance

access to an aquatic facility or environment, such as a swimming pool or confined natural shallow water venue

access to appropriate personnel and staff

access to incident reporting documentation.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

oral or written questioning to assess knowledge of factors affecting the supervision requirements of the aquatic facility or environment

observation of candidate's management of emergency situations

third-party reports from a supervisor detailing candidate's performance

portfolio containing completed incident reports and research into measures of use of aquatic facility or environment.

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

SISXRSK301A Undertake risk analysis of activities.

Guidance information for assessment

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Aquatic facility or environment may include:

pools and spas

lakes

rivers

water slides

dams.

Supervision requirements may include:

opening and closing procedures

rostering lifeguards

allocating duties and responsibilities

cleaning and maintenance.

Organisational policies and procedures may include:

occupational health and safety

communication protocols

safety, rescue and emergency procedures

incident reporting

risk management procedures

staff training

local call-out procedures.

Relevant legislation may include:

occupational health and safety

health act

duty of care

working with children

local government regulations

environment legislation

anti-discrimination legislation.

Risks may include:

misuse of equipment

swimming in unsafe areas

behaving with disregard for the safety of others.

Clients may include:

participants

spectators

members

volunteers

facility owners

staff.

Emergency may include:

water incident

hazardous release

medical condition.

Emergency services may include:

police search and rescue

state emergency service

ambulance service

fire services.

Operations may include:

staffing levels

availability of resources

supervision ratios.

Unit sector

Community Recreation

This unit contains employability skills.